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Insight Global

Document Coordinator

Insight Global, Jacksonville, Florida, United States, 32290


Job Description

One of our large clients in Jacksonville, FL is seeking a Document Coordinator to join their Global Post Market team. The specialist will join the North America Complaints team to help troubleshoot and resolve any and all IT and connectivity issues/complaints. He/she will be responsible for being the main point of contact for technical support, ticket submissions, joining biweekly calls with providers to address performance issues, and complaint record review/closure. They will be responsible for reading, reviewing and redlining the documents and complaints and directing them back to the document holder. This is a remote job, but hours must be worked according to Eastern Time. This position pays $22-$25/hour based on experience.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Skills and Requirements

-2-3+ years' experience working in a call center environment (can be any industry)

-Experience reading, reviewing, and redlining documents

-Experience working with MS Office

-Must work EST -Experience troubleshooting web-based applications null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.