Client Relations Account Manager II (San Fransisco, CA Hybrid Role)

Job DescriptionAre you ready to write your next chapter?Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day. When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open - winning and failing as one.We're looking for a Client Relations Account Manager to join our ever-evolving team to help us unleash the potential of every business.What you'll ownAs a Client Relations Account Manager, you will be responsible for ensuring excellent and consistent rapport with Worldpay clients. You will act as the primary liaison for the service side of the client relationship, including ongoing relationship management, escalations, project oversight and service delivery.Ensure a positive and consistent relationship for one or more assigned clients.Serve as primary point of contact to support problem resolution and ensure client retention.Develop strong working relationships with assigned clients and Worldpay resources.Coordinate with clients, relationship managers and other appropriate areas to ensure clients are properly serviced, paperwork is properly executed, and all operational arrangements are in place to service assigned accounts.Where you'll own itYou'll own it in our vibrant San Francisco hub.What you bringThe ability to establish and maintain effective working relationships, both internally as well as externally.Organizational and time management skills.Broad knowledge of Worldpay products and related services.A strong aptitude to analyze and solve problems.Prior banking or finance related experiences a plus.Worldpay perks - what we'll bring for youWe know it's bigger than just your career. It's your life, and your world. That's why we offer global benefits and programs to support you at every stage. Here's a taste of what you can expect.A competitive salary and benefits.Time to support charities and give back to your community.Parental leave policy.Global recognition platform.Virgin Pulse access.Global employee assistance program.What makes a WorldpayerAt Worldpay, we take our Values seriously, and we live them every day. Think like a customer, Act like an owner, and Win as a team.Curious. Humble. Creative . We ask the right questions, listening and learning to get better every day. We simplify the complex and we're always looking to create a bigger impact for our colleagues and customers.Empowered. Accountable. Dynamic . We stay agile, using our initiative, taking calculated risks to progress. Never standing still, never settling, we work at pace to achieve our goals. We champion our ideas and stay flexible to make them happen. We know that every action adds up.Determined. Inclusive. Open.

Unlocking potential means working as one global community. Our work spans borders, and we stay united by our purpose. We collaborate, always encouraging others to perform at their best, welcoming new perspectives.Does this sound like you? Then you sound like a Worldpayer.Apply now to write the next chapter in your career. We can't wait to hear from you.

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