Advanced Group
Lead UX Designer
Advanced Group, Deerfield, Illinois, United States, 60063
We are seeking a dynamic and creative UX Designer to join our innovation team. This role will be instrumental in designing user-centered solutions that enhance customer experiences and contribute to the company's strategic objectives. The ideal candidate will have a passion for understanding user needs, comfort with laying the initial groundwork needed to run this new functionality, a knack for practical problem-solving, and the ability to tell the story of complex ideas into intuitive and impactful designs.
RESPONSIBILITIES
Conduct and orchestrate customer research to lay the foundation for identifying customer needs and pain points across multiple audiences.
Create wireframes, mockups, and narratives
to effectively communicate design intentions and align solutions with business goals.
Develop and maintain detailed user journey maps
to visualize and improve the end-to-end customer experience.
Plan, conduct, and analyze usability tests
to gather direct user feedback and refine product offerings.
Facilitate ideation sessions and workshops , stimulating creative thinking and idea generation across teams.
Work closely with development teams
during the implementation phase to ensure designs are translated accurately into final products.
Ensure designs are accessible and inclusive , meeting the needs of a diverse user base.
Collaborate across functions
with marketing, sales, and customer support to integrate user experience considerations into all aspects of the customer journey.
Advocate for user-centered design principles
within the organization, educating team members and promoting UX best practices.
QUALIFICATIONS:
Bachelor's degree in Design, Human-Computer Interaction, or a related field and/or related work experience.
8 years of experience in UX design, preferably in a tech or innovation-driven environment.
Proficiency in design software such as Sketch, Adobe XD, Figma, etc.
Strong portfolio demonstrating expertise in user research, user interface design, and user testing.
Excellent communication and collaboration skills.
Ability to work effectively in a fast-paced, changing environment.
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RESPONSIBILITIES
Conduct and orchestrate customer research to lay the foundation for identifying customer needs and pain points across multiple audiences.
Create wireframes, mockups, and narratives
to effectively communicate design intentions and align solutions with business goals.
Develop and maintain detailed user journey maps
to visualize and improve the end-to-end customer experience.
Plan, conduct, and analyze usability tests
to gather direct user feedback and refine product offerings.
Facilitate ideation sessions and workshops , stimulating creative thinking and idea generation across teams.
Work closely with development teams
during the implementation phase to ensure designs are translated accurately into final products.
Ensure designs are accessible and inclusive , meeting the needs of a diverse user base.
Collaborate across functions
with marketing, sales, and customer support to integrate user experience considerations into all aspects of the customer journey.
Advocate for user-centered design principles
within the organization, educating team members and promoting UX best practices.
QUALIFICATIONS:
Bachelor's degree in Design, Human-Computer Interaction, or a related field and/or related work experience.
8 years of experience in UX design, preferably in a tech or innovation-driven environment.
Proficiency in design software such as Sketch, Adobe XD, Figma, etc.
Strong portfolio demonstrating expertise in user research, user interface design, and user testing.
Excellent communication and collaboration skills.
Ability to work effectively in a fast-paced, changing environment.
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