DIRECTOR, PUBLIC RELATIONS

Lumos is looking for a full-time Director of PR! If you are a PR or media relations professional who’s excited for a fast-paced experience, ready to help us grow, and ready to recommend process changes that ensure we’re harnessing our technology to the best of our ability while broadening our scope by strengthening Lumos's media relationships and public image. With a proven record of accomplishment in establishing relationships with a variety of media channels and corporate communications (including crisis management), you can help us build trust and foster positive perceptions in our markets.Company SummaryLumos provides 100% Fiber-Optic Internet access to more than 375,000 homes and businesses in Virginia, North Carolina, and South Carolina and has recently announced expansion into Ohio and Kentucky. We believe that the possibilities of tomorrow cannot be built on the infrastructure of yesterday. That’s why we’re building a 100% Fiber Optic network from the ground up for families, businesses, and communities, backed by local, expert customer service.Essential FunctionsDevelop and implement PR strategies to enhance brand image and public perception.Oversee media relations: writing press releases, managing media inquiries, and organizing press conferences.Build and maintain positive relationships with journalists, influencers, and key stakeholders.Monitor and manage Lumos’s reputation across traditional and social media platforms.Lead crisis communication efforts by preparing and delivering timely, effective responses.Analyze PR campaign performance, provide reports, and recommend improvements.Manage external agencies and vendors, ensuring alignment with Lumos objectives and goals.Stay informed on industry trends and news to keep company communications relevant and proactive.Create compelling content for various platforms, including blogs, social media, and internal newsletters.Collaborate with internal teams, including marketing, sales, and senior management, to align PR efforts with business goals.Support internal and external corporate communications needs of the business. Serve as a communications partner with other functional leaders on important initiatives. Act as an editor for various internal content, including emails and customer notifications.Other duties as required.Knowledge, Skills and Abilities Required10+ years’ community, communications leadership experience, including being able to inspire and bring out the best in agency and cross-functional teams.Expert understanding of building communications anchored in our purpose, employing effective tools to drive business outcomes.Proven results and credibility across owned and earned media channels.Fluency in digital marketing, including a clear understanding of digital channels, social media, content, etc. Understanding of the interplay between brand and performance marketing and how to best leverage across channels.Excellent written and verbal communication skills.Ability to field questions from media outlets with credibility and confidence.Ability to succeed in a fast-paced environment, including quickly and accurately assessing opportunities to determine the best approach.Other Experience & RequirementsBachelor’s degree in Marketing, Journalism, Communications, or Public Relations.Curious, passionate, servant leader mindset who is adaptable, resilient, and focused.Strong presentation, communication, and interpersonal skills in interactions at all levels, internal and external to the company.Comfortable and productive in a virtual working environment.Able to travel moderately as the demands of the job require.Fiber or Telecom industry experience preferred.Benefits & PerksOur commitment to communities includes recruiting and rewarding the Lumos team members who are working together to build a brighter tomorrow.Comprehensive health, dental, and vision coverage.Competitive compensation packages, including bonus options for eligible positions.Paid Time Off and 12 Paid Holidays / Personal Days.Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).100% employer-paid life and disability insurance.Employee Assistance Program (EAP) with access to professional support for life’s challenges.401K plan w/ up to 5% employer contribution and a self-directed brokerage option.Wellness program offering education and cash incentives for gym attendance and nutrition programs.Employee referral bonuses.Discounts on Lumos Fiber Internet for employees who live in our service areas.At Lumos we recruit, hire, employ, train, promote, and compensate individuals based on job-related qualifications and abilities. We have a longstanding policy of providing a work environment that respects the dignity and worth of each individual and is free from all forms of employment discrimination, including harassment, because of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We will provide reasonable accommodation to qualified individuals with disabilities or based on a sincerely held religious belief, in accordance with applicable laws. We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

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