County of Contra Costa
Departmental Human Resources Analyst II (Employee/Labor Relations)
County of Contra Costa, Martinez, California, United States, 94553
We are currently recruiting to fill one (1) Departmental Human Resources Analyst II vacancy in the Contra Costa Health Department that focuses on employee and labor relations. However, the eligible list resulting from this recruitment may also be used to fill other vacancies countywide.
Why join Contra Costa Health?
Contra Costa Health Services is the largest Department in Contra Costa County, with over 4,600 employees in various disciplines such as Nurses, Doctors, Clerks, Janitors, Mental Health Specialists, and Lab Technicians. We are looking for someone to join our dynamic, dedicated, and cohesive Employee/Labor Relations Team.
In this role, you will play a crucial part in providing professional human resources services to assigned programs/divisions by performing personnel work of difficult and complex nature in the area of employee relations. You will join a team of clerical, technical, and professional personnel staff with dedicated oversight from a manager in the Personnel Services Unit. If you are interested in working with people representing a myriad of job classifications that provide critical support and services to the 1 million+ residents of Contra Costa County, Health Services is the place for you.
We are looking for someone who is:
Organized and results-drivenExperienced in the area of labor relationsAble to advise othersA strong communicator in written and verbal correspondencesAnalytical and data drivenAble to correctly interpret government laws, regulations, statutes and ordinancesCapable of meeting deadlines under pressure
What you will typically be responsible for:
Coaching and counseling various business stakeholders on employee relations issuesProviding instruction and guidance on labor and personnel related issuesLeading training and providing guidance to junior staffConducting investigations into employee grievancesServing as the department’s representative in grievance processes including mediationInvestigating and responding to employee complaints of discrimination and harassmentPreparing documentation for EEOC and DFEH requests for informationProviding guidance and interpretation to the department on Personnel Management Regulations, Administrative Bulletins, and Memorandums of UnderstandingPreparing personnel recommendations for management based on disciplinary documents, performance evaluations, and probationary reportsCompiling documents for Skelly Hearings as needed
A few reasons you might love this job:
This position is eligible for a hybrid-remote work schedule based on operational needsYou will work with a team of professionals who are passionate about their jobs and love their workYou will have the opportunity to learn varying aspects of personnel with support and guidance from subject matter experts in human resourcesYou will receive cross-training and have opportunities to attend formal workshops to improve your knowledge base in areas related to personnel
A few challenges you might face in this job:
The team has limited standards of operation and policies in writingThe team is currently in the early stages of modernizing and developing business practicesThere is a high demand for quick turnarounds on projects with limited staff
Competencies Required:
Critical Thinking
– analytically and logically evaluating information, policies, and proceduresInnovative Problem Solving
– Identifying and analyzing problems in order to propose resolutions and/or recommendationsDelivering Results
– Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risksTeamwork
– Building and maintaining professional relationships, collaborating with others to achieve shared goalsPolitical & Organizational Savvy
– Working skillfully with politics, procedures, and protocols across organizational levels and boundariesAction & Results Focused
(Taking Initiative) – Initiating tasks and focusing on accomplishmentAdaptability
– Responding positively to change and modifying behavior as the situation requiresAttention to Detail
– Focusing on the details of work content, work steps, and final work productsCustomer Focus
– Attending to the needs and expectations of customersLearning Agility
– Seeking learning opportunities and applying lessons to one's workProfessional Integrity & Ethics
– Displaying honesty, adherence to principles, and personal accountabilityOral & Written Communication
– Engaging effectively in dialogue and communicating effectively in writingStrategic Thinking & Perspective
– Evaluating immediate actions in the context of achieving long-range objectiveValuing Diversity
– Appreciating the benefits of varied backgrounds and cultures in the workplace
Minimum Qualifications:
Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be:
Experience:
Two (2) years of full-time or its equivalent professional human resources experience. Qualifying experience should include employee and/or labor relations.
Education:
Possession of a Bachelor's degree from an accredited college or university. A major in human resources management, business administration, public administration, industrial/organizational psychology, or a closely related field is preferred.
Desirable Qualifications:
Possession of a PSHRA certificationPossession of a HRCI or SHRM certificationBackground in mediation, conflict resolution or a related fieldFormal training in employee relations investigationsFormal training in civil rights investigationsFormal training in leave managementPossession of a Train the Trainer certification
Application Filing and Evaluation:
Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.
Online Multiple-Choice Test:
Candidates who clearly demonstrate that they possess the minimum qualifications will be invited to participate in an online test. You will need access to a computer with a reliable internet connection to participate in the assessment. This multiple-choice test will assess candidates on the required competencies and technical skills. (Weighted: 100%)The Online Multiple-Choice Test will take place via computer (remotely) during the week of October 14th, 2024.If you apply for another recruitment that uses this exam and the test is scheduled within 6 months of the date you took the test this time, you will
not
have the option to re-take the exam. Additionally, if you are invited to the testing step in this recruitment but have already taken the exam within the last 6 months, your most recent score will automatically be applied to this recruitment.The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.
Contact Information:
For recruitment specific questions, please contact Lauren Ludwig at Lauren.Ludwig@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.
CONVICTION HISTORY
After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment.
DISASTER SERVICE WORKER
All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category.
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Why join Contra Costa Health?
Contra Costa Health Services is the largest Department in Contra Costa County, with over 4,600 employees in various disciplines such as Nurses, Doctors, Clerks, Janitors, Mental Health Specialists, and Lab Technicians. We are looking for someone to join our dynamic, dedicated, and cohesive Employee/Labor Relations Team.
In this role, you will play a crucial part in providing professional human resources services to assigned programs/divisions by performing personnel work of difficult and complex nature in the area of employee relations. You will join a team of clerical, technical, and professional personnel staff with dedicated oversight from a manager in the Personnel Services Unit. If you are interested in working with people representing a myriad of job classifications that provide critical support and services to the 1 million+ residents of Contra Costa County, Health Services is the place for you.
We are looking for someone who is:
Organized and results-drivenExperienced in the area of labor relationsAble to advise othersA strong communicator in written and verbal correspondencesAnalytical and data drivenAble to correctly interpret government laws, regulations, statutes and ordinancesCapable of meeting deadlines under pressure
What you will typically be responsible for:
Coaching and counseling various business stakeholders on employee relations issuesProviding instruction and guidance on labor and personnel related issuesLeading training and providing guidance to junior staffConducting investigations into employee grievancesServing as the department’s representative in grievance processes including mediationInvestigating and responding to employee complaints of discrimination and harassmentPreparing documentation for EEOC and DFEH requests for informationProviding guidance and interpretation to the department on Personnel Management Regulations, Administrative Bulletins, and Memorandums of UnderstandingPreparing personnel recommendations for management based on disciplinary documents, performance evaluations, and probationary reportsCompiling documents for Skelly Hearings as needed
A few reasons you might love this job:
This position is eligible for a hybrid-remote work schedule based on operational needsYou will work with a team of professionals who are passionate about their jobs and love their workYou will have the opportunity to learn varying aspects of personnel with support and guidance from subject matter experts in human resourcesYou will receive cross-training and have opportunities to attend formal workshops to improve your knowledge base in areas related to personnel
A few challenges you might face in this job:
The team has limited standards of operation and policies in writingThe team is currently in the early stages of modernizing and developing business practicesThere is a high demand for quick turnarounds on projects with limited staff
Competencies Required:
Critical Thinking
– analytically and logically evaluating information, policies, and proceduresInnovative Problem Solving
– Identifying and analyzing problems in order to propose resolutions and/or recommendationsDelivering Results
– Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risksTeamwork
– Building and maintaining professional relationships, collaborating with others to achieve shared goalsPolitical & Organizational Savvy
– Working skillfully with politics, procedures, and protocols across organizational levels and boundariesAction & Results Focused
(Taking Initiative) – Initiating tasks and focusing on accomplishmentAdaptability
– Responding positively to change and modifying behavior as the situation requiresAttention to Detail
– Focusing on the details of work content, work steps, and final work productsCustomer Focus
– Attending to the needs and expectations of customersLearning Agility
– Seeking learning opportunities and applying lessons to one's workProfessional Integrity & Ethics
– Displaying honesty, adherence to principles, and personal accountabilityOral & Written Communication
– Engaging effectively in dialogue and communicating effectively in writingStrategic Thinking & Perspective
– Evaluating immediate actions in the context of achieving long-range objectiveValuing Diversity
– Appreciating the benefits of varied backgrounds and cultures in the workplace
Minimum Qualifications:
Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be:
Experience:
Two (2) years of full-time or its equivalent professional human resources experience. Qualifying experience should include employee and/or labor relations.
Education:
Possession of a Bachelor's degree from an accredited college or university. A major in human resources management, business administration, public administration, industrial/organizational psychology, or a closely related field is preferred.
Desirable Qualifications:
Possession of a PSHRA certificationPossession of a HRCI or SHRM certificationBackground in mediation, conflict resolution or a related fieldFormal training in employee relations investigationsFormal training in civil rights investigationsFormal training in leave managementPossession of a Train the Trainer certification
Application Filing and Evaluation:
Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.
Online Multiple-Choice Test:
Candidates who clearly demonstrate that they possess the minimum qualifications will be invited to participate in an online test. You will need access to a computer with a reliable internet connection to participate in the assessment. This multiple-choice test will assess candidates on the required competencies and technical skills. (Weighted: 100%)The Online Multiple-Choice Test will take place via computer (remotely) during the week of October 14th, 2024.If you apply for another recruitment that uses this exam and the test is scheduled within 6 months of the date you took the test this time, you will
not
have the option to re-take the exam. Additionally, if you are invited to the testing step in this recruitment but have already taken the exam within the last 6 months, your most recent score will automatically be applied to this recruitment.The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.
Contact Information:
For recruitment specific questions, please contact Lauren Ludwig at Lauren.Ludwig@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.
CONVICTION HISTORY
After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources Department will contact you to schedule a fingerprinting appointment.
DISASTER SERVICE WORKER
All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category.
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