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inSync Staffing

Desktop Support Technician II US

inSync Staffing, Akron, Ohio, United States, 44329


Desktop Support TechnicianPay Rate $24/hr, paid weeklyDuration:

3 months-Temp to hireHours: Monday-Friday 7:30am-4:30pmLocation:

Akron OH, 44308

Job Summary:As a Desktop Technician, you'll play a crucial role in supporting our customers and proactively identifying their needs.You'll work to create the ideal experience that any customer would seek to encounter.

Repair, test, image and clean PC's, laptop, monitors, printers, and other related hardware.Maintain, analyze, and troubleshoot, software and computer peripherals. Ability to setup, configure and add all hardware.Standard desktop/Laptop break/fix itemsReceive user calls and offer remote or on-site support.Troubleshoot system, office, hardware, and business applicationsManagement and installation of equipment in the meeting room (projector, laptop, and videoconference)Monitor calls, incidents and requests using client provided ServiceNow toolAbility to handle multiple projects.Experience working in enterprise environment.Qualifications/Requirements:

Drug-screen and Background screening1-2 years of related work experienceSolid experience and understanding of IT services and products.Enthusiastic about technology and willing to learn and stay on the cutting edge.Must be able to lift up to 40lbsPersonable.Relatable and responsible when interacting with ALL customers.Consultative approach to solving issues.Reliable transportationTOP required skills:

Great Customer Service, Desktop Support (Win10 and Office 365).Overall years of experience:

1-2 years of PC Support experience.

Specific certifications or education:

A+ certification a plus (not required)

Benefits (employee contribution):Health insuranceHealth savings accountDental insuranceVision insuranceFlexible spending accountsLife insuranceRetirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.