Mount Indie
Senior Telecommunications Analyst
Mount Indie, Annapolis Junction, Maryland, United States, 20701
We are seeking a skilled and detail-oriented
Telecommunications Analyst
to join our team. In this role, you'll manage and optimize telecommunications systems and infrastructure, focusing on enhancing communication efficiency and cost-effectiveness. You will be responsible for analyzing data, troubleshooting issues, and implementing solutions that ensure reliable and secure communication systems.
What You'll Do:
•Analyze telecommunications data to identify trends, patterns, and areas for optimization.
•Troubleshoot and resolve telecommunications issues, coordinating with service providers and vendors to maintain operational continuity.
•Support the deployment and usage of
Avaya soft phones (One-x Communicator)
and
IP hard phones .
•Implement changes in
container-based technology (OCP)
to enhance performance and scalability.
•Design, test, and deploy
VDN/vector logic , call routing, and call treatment strategies based on business requirements.
•Ensure compliance with telecommunications regulations, security standards, and data protection policies.
Why This Role is Exciting:
•You'll play a key role in improving communication systems that are critical to the success of our operations.
•Enjoy a flexible
hybrid/telecommute
schedule, balancing both remote and on-site work based on project needs.
•Collaborate with cross-functional teams to support mission-critical operations in a dynamic and evolving environment.
What You Bring:
• Bachelor's degree
(additional experience may be considered in lieu of degree).
• 7+ years of experience
in telecommunications or a related field.
•Active
Secret Clearance
(required due to contract).
•Proficiency in
PBAX
and
VoIP communications
(Avaya, Cisco) and experience with
Avaya Virtual Platform .
•Experience with
Windows 2012/2016 R2 ,
AIX ,
RHEL , and
IBM Big Fix .
•Strong analytical and troubleshooting skills, with the ability to work both independently and collaboratively.
Desired:
•Certifications in
Microsoft Technology Associate (MTA)
and
Linux .
•Prior experience with
TSA Homeland Security
or similar federal agencies.
Location:
•Must be based near
Colorado Springs, CO , and available for on-site work as required.
If you're a proactive telecommunications professional ready to drive improvements in communication systems and ensure reliable infrastructure, we encourage you to apply!
Telecommunications Analyst
to join our team. In this role, you'll manage and optimize telecommunications systems and infrastructure, focusing on enhancing communication efficiency and cost-effectiveness. You will be responsible for analyzing data, troubleshooting issues, and implementing solutions that ensure reliable and secure communication systems.
What You'll Do:
•Analyze telecommunications data to identify trends, patterns, and areas for optimization.
•Troubleshoot and resolve telecommunications issues, coordinating with service providers and vendors to maintain operational continuity.
•Support the deployment and usage of
Avaya soft phones (One-x Communicator)
and
IP hard phones .
•Implement changes in
container-based technology (OCP)
to enhance performance and scalability.
•Design, test, and deploy
VDN/vector logic , call routing, and call treatment strategies based on business requirements.
•Ensure compliance with telecommunications regulations, security standards, and data protection policies.
Why This Role is Exciting:
•You'll play a key role in improving communication systems that are critical to the success of our operations.
•Enjoy a flexible
hybrid/telecommute
schedule, balancing both remote and on-site work based on project needs.
•Collaborate with cross-functional teams to support mission-critical operations in a dynamic and evolving environment.
What You Bring:
• Bachelor's degree
(additional experience may be considered in lieu of degree).
• 7+ years of experience
in telecommunications or a related field.
•Active
Secret Clearance
(required due to contract).
•Proficiency in
PBAX
and
VoIP communications
(Avaya, Cisco) and experience with
Avaya Virtual Platform .
•Experience with
Windows 2012/2016 R2 ,
AIX ,
RHEL , and
IBM Big Fix .
•Strong analytical and troubleshooting skills, with the ability to work both independently and collaboratively.
Desired:
•Certifications in
Microsoft Technology Associate (MTA)
and
Linux .
•Prior experience with
TSA Homeland Security
or similar federal agencies.
Location:
•Must be based near
Colorado Springs, CO , and available for on-site work as required.
If you're a proactive telecommunications professional ready to drive improvements in communication systems and ensure reliable infrastructure, we encourage you to apply!