iSpace Environments
Sales Coordinator
iSpace Environments, Minneapolis, Minnesota, United States, 55400
Job Type
Full-time
Description
Job Title:
Sales Coordinator
Department:
Sales
Reports To:
Director of Sales and Design
FLSA Status:
Non-exempt
Position Summary
:
The Sales Coordinator plays a crucial role in driving business growth by providing comprehensive support to Sales Executives. This dynamic position involves a range of responsibilities aimed at enhancing the sales process and fostering new customer relationships. Key duties include:
1. Assisting with lead generation and prospect research
2. Facilitating effective customer communications
4. Preparing and formatting sales materials and proposals
5. Coordinating customer meetings and events
6. Maintaining accurate data and generating insightful sales reports
The ideal candidate will be a highly organized, detail-oriented professional with excellent communication skills and a passion for sales support. This role offers an opportunity to significantly contribute to the company's growth while developing a strong foundation in sales and business development.
Essential Duties and Responsibilities
:
To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.
Sales Process Assistance (50%)
• Create and format customer proposals, RFP responses, and sales presentations
• Prepare salespeople for upcoming meetings by gathering relevant information and materials
• Schedule and coordinate customer sales meetings, showroom tours and demos
• Obtain and compile labor quotes for proposals
• Assist in handoff of qualified leads to the sales team for further development
2.
Lead Generation Support (20%)
• Research potential customers using various sources including business journals, industry publications, and online platforms
• Maintain and update a comprehensive prospect database
• Assist with networking event preparation and showroom visits, including logistics, materials, and follow-up activities
• Help maintain a target account list of potential customers
• Support the sales executive in networking activities and relationship-building efforts
3.
Client Communication (20%)
• Manage day-to-day relationships with assigned customers, acting as a primary point of contact
• Handle basic customer issue resolution with minimal support
• Proactively communicate with customers to manage expectations, receive requests, and obtain feedback
• Clearly communicate company deliverables, customer requirements, and timeline needs
• Assist sales in obtaining necessary customer decisions, approvals, and signatures on proposals and scope of work documents
4.
Data Management and Reporting (10%)
• Enter and maintain accurate data in Khameleon
• Generate regular sales reports and forecasts as requested
• Track and report on key performance indicators (KPIs) and sales metrics
• Marketing Support (10%)
• Assist in creating and maintaining customer engagement sales collateral
• Coordinate with the marketing team on campaigns relevant to new business development
• Help organize and execute sales events and customer showroom tours
5.
Serve as a Steward of iSpace Core Values and Brand
• We are
EXPERTS : We provide well thought out solutions to support our client's business needs.
• We are
RESOURCEFUL : We will find ways to get it done and make it look easy.
• We
VALUE
all
PARTNERSHIPS : Our partners are not viewed as transactions, but friends. We support each other and celebrate in each other's successes.
• We believe in
TEAMWORK : All of us together are better than each of us alone.
• We have
FUN:
Having fun is part of our work experience. We bring our culture to life by enjoying ourselves and each other.
6.
Other duties as needed to meet business needs
Key Performance Indicators: (Scorecard metrics)
• Number of qualified leads entered into ERP system (Kham)
• Forecast data accuracy and completeness
• Revenue growth
• Client satisfaction ratings
Competencies:
To perform the job successfully, an individual should demonstrate the following.
Cooperation -
Displays a positive outlook and pleasant manner. Establishes and maintains effective relations. Exhibits tact and consideration. Offers assistance and support to coworkers. Works actively to resolve conflicts. Works cooperatively in group situations.
Ethics
- Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Motivation
- Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
Oral Communication
- Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Professionalism
- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Customer Service
- Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.
Requirements
Qualifications
:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
A high school diploma or equivalent is required. An associate or bachelor's degree in business, marketing, or a related field preferred. 1- 3 years in a customer service or administrative role, particularly within sales, is required.
Computer Skills:
Proficient in Microsoft Office including Word, Excel, and PowerPoint.
Other Skills and Requirements:
• Excellent research and analytical skills
• Strong written and verbal communication abilities
• High level of organization and attention to detail
• Proficiency in and ERP system (Khameleon preferred), CAP2020 and Microsoft Office suite, particularly PowerPoint and Excel
• Ability to prioritize and manage multiple tasks efficiently
• Adaptability to new technologies and processes
• Collaborative team player with a positive attitude
Work Environment
:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level is usually moderate.
Physical Demands
:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Depth perception and Ability to adjust focus.
iSPACE environments is an Equal Opportunity Employer and will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership or activity in a local human rights commission, status with regard to public assistance, or any other basis under law.
Full-time
Description
Job Title:
Sales Coordinator
Department:
Sales
Reports To:
Director of Sales and Design
FLSA Status:
Non-exempt
Position Summary
:
The Sales Coordinator plays a crucial role in driving business growth by providing comprehensive support to Sales Executives. This dynamic position involves a range of responsibilities aimed at enhancing the sales process and fostering new customer relationships. Key duties include:
1. Assisting with lead generation and prospect research
2. Facilitating effective customer communications
4. Preparing and formatting sales materials and proposals
5. Coordinating customer meetings and events
6. Maintaining accurate data and generating insightful sales reports
The ideal candidate will be a highly organized, detail-oriented professional with excellent communication skills and a passion for sales support. This role offers an opportunity to significantly contribute to the company's growth while developing a strong foundation in sales and business development.
Essential Duties and Responsibilities
:
To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1.
Sales Process Assistance (50%)
• Create and format customer proposals, RFP responses, and sales presentations
• Prepare salespeople for upcoming meetings by gathering relevant information and materials
• Schedule and coordinate customer sales meetings, showroom tours and demos
• Obtain and compile labor quotes for proposals
• Assist in handoff of qualified leads to the sales team for further development
2.
Lead Generation Support (20%)
• Research potential customers using various sources including business journals, industry publications, and online platforms
• Maintain and update a comprehensive prospect database
• Assist with networking event preparation and showroom visits, including logistics, materials, and follow-up activities
• Help maintain a target account list of potential customers
• Support the sales executive in networking activities and relationship-building efforts
3.
Client Communication (20%)
• Manage day-to-day relationships with assigned customers, acting as a primary point of contact
• Handle basic customer issue resolution with minimal support
• Proactively communicate with customers to manage expectations, receive requests, and obtain feedback
• Clearly communicate company deliverables, customer requirements, and timeline needs
• Assist sales in obtaining necessary customer decisions, approvals, and signatures on proposals and scope of work documents
4.
Data Management and Reporting (10%)
• Enter and maintain accurate data in Khameleon
• Generate regular sales reports and forecasts as requested
• Track and report on key performance indicators (KPIs) and sales metrics
• Marketing Support (10%)
• Assist in creating and maintaining customer engagement sales collateral
• Coordinate with the marketing team on campaigns relevant to new business development
• Help organize and execute sales events and customer showroom tours
5.
Serve as a Steward of iSpace Core Values and Brand
• We are
EXPERTS : We provide well thought out solutions to support our client's business needs.
• We are
RESOURCEFUL : We will find ways to get it done and make it look easy.
• We
VALUE
all
PARTNERSHIPS : Our partners are not viewed as transactions, but friends. We support each other and celebrate in each other's successes.
• We believe in
TEAMWORK : All of us together are better than each of us alone.
• We have
FUN:
Having fun is part of our work experience. We bring our culture to life by enjoying ourselves and each other.
6.
Other duties as needed to meet business needs
Key Performance Indicators: (Scorecard metrics)
• Number of qualified leads entered into ERP system (Kham)
• Forecast data accuracy and completeness
• Revenue growth
• Client satisfaction ratings
Competencies:
To perform the job successfully, an individual should demonstrate the following.
Cooperation -
Displays a positive outlook and pleasant manner. Establishes and maintains effective relations. Exhibits tact and consideration. Offers assistance and support to coworkers. Works actively to resolve conflicts. Works cooperatively in group situations.
Ethics
- Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
Motivation
- Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
Oral Communication
- Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
Professionalism
- Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Customer Service
- Displays courtesy and sensitivity. Manages difficult or emotional customer situations. Meets commitments. Responds promptly to customer needs. Solicits customer feedback to improve service.
Requirements
Qualifications
:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience:
A high school diploma or equivalent is required. An associate or bachelor's degree in business, marketing, or a related field preferred. 1- 3 years in a customer service or administrative role, particularly within sales, is required.
Computer Skills:
Proficient in Microsoft Office including Word, Excel, and PowerPoint.
Other Skills and Requirements:
• Excellent research and analytical skills
• Strong written and verbal communication abilities
• High level of organization and attention to detail
• Proficiency in and ERP system (Khameleon preferred), CAP2020 and Microsoft Office suite, particularly PowerPoint and Excel
• Ability to prioritize and manage multiple tasks efficiently
• Adaptability to new technologies and processes
• Collaborative team player with a positive attitude
Work Environment
:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level is usually moderate.
Physical Demands
:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to sit; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop. The employee must regularly lift and /or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include Close vision, Distance vision, Depth perception and Ability to adjust focus.
iSPACE environments is an Equal Opportunity Employer and will not discriminate against or harass any employee or applicant for employment because of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, familial status, membership or activity in a local human rights commission, status with regard to public assistance, or any other basis under law.