Insight Global
IT Technician
Insight Global, La Palma, California, United States, 90623
Job Description
Insight Global is seeking 2 IT Techs for a large retail client in La Palma, CA. The IT Techs will be working in a warehouse environment and have several key responsibilities on a daily basis: Checking and resolving tickets through Zendesk, working with operations team to monitor printers/scanners/devices, using apple and android devices to pick orders, setting up workstations, inventory, check in/check out process. The purpose of these roles is to help assist the team during their peak season until January.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
Problem Resolution
Respond to level 1 help desk requests, escalate as needed
Fix/Repair Device issues: stations, laptops, iPods, printers, phones
Fix/Repair Networking issues: WIFI/Wired connectivity issues
Ensure accurate communication via tickets, ticket resolution
User Management
User ID Creation/Management and issue resolution
Email Creation/Management and issue resolution
Security Card (building access) Creation/Management and issue resolution
Device Management
New Equipment Rollout/Setup: stations, laptops, iPods, printers
Client VPN install
Application Helpdesk/Support
Re-open purchase orders
Delete item profiles
Generate missing return labels
Create/generate missing commercial invoices
Fix/Repair order/shipping issues
Perform other duties as assigned null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.
Insight Global is seeking 2 IT Techs for a large retail client in La Palma, CA. The IT Techs will be working in a warehouse environment and have several key responsibilities on a daily basis: Checking and resolving tickets through Zendesk, working with operations team to monitor printers/scanners/devices, using apple and android devices to pick orders, setting up workstations, inventory, check in/check out process. The purpose of these roles is to help assist the team during their peak season until January.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .
Skills and Requirements
Problem Resolution
Respond to level 1 help desk requests, escalate as needed
Fix/Repair Device issues: stations, laptops, iPods, printers, phones
Fix/Repair Networking issues: WIFI/Wired connectivity issues
Ensure accurate communication via tickets, ticket resolution
User Management
User ID Creation/Management and issue resolution
Email Creation/Management and issue resolution
Security Card (building access) Creation/Management and issue resolution
Device Management
New Equipment Rollout/Setup: stations, laptops, iPods, printers
Client VPN install
Application Helpdesk/Support
Re-open purchase orders
Delete item profiles
Generate missing return labels
Create/generate missing commercial invoices
Fix/Repair order/shipping issues
Perform other duties as assigned null
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.