Randstad
application support analyst
Randstad, Boston, Massachusetts, us, 02298
application support analyst.
boston , massachusetts
posted 5 days ago
job details
summary
$48 - $52.42 per hour
contract
bachelor degree
category computer and mathematical occupations
reference1066385
job details
job summary:
Duties and Responsibilities
Learn off-the-shelf applications largely via self-study, both from the users' perspectives and the support team perspective
Work with users to resolve tiers 2 and 3 application or technical problems
Work with users to define business requirements; define and implement processes for these requirements
Perform systems testing on enhancements, upgrades, or modification projects
Prepare detailed report specifications for reports requested by users
Write and test requested reports utilizing Crystal Reports, SQL language, or other query tools
Train users on application functions, features and operations
Write or provide succinct production documentation as required
Troubleshoot and identify root cause analysis for systems issues
Minimum Experience and Required Skills
·A Bachelor's degree in Computer Science or related field;
·Four (4) years of experience in information systems programming and analysis including design, development, and implementation;
·Three (3) years of experience working with relational data bases (Oracle or Microsoft SQL Server)
·Three (3) years hands-on experience writing SQL queries with multiple tables;
·Effective organizational and analytical skills
· Hands-on experience with relational data bases
·Hands-on experience with complex SQL queries
·Ability to learn complex applications from both the user perspective and the administrative/"back end" perspective
location: Boston, Massachusetts
job type: Contract
salary: $48.00 - 52.42 per hour
work hours: 8am to 4pm
education: Bachelors
responsibilities:
Duties and Responsibilities
Learn off-the-shelf applications largely via self-study, both from the users' perspectives and the support team perspective
Work with users to resolve tiers 2 and 3 application or technical problems
Work with users to define business requirements; define and implement processes for these requirements
Perform systems testing on enhancements, upgrades, or modification projects
Prepare detailed report specifications for reports requested by users
Write and test requested reports utilizing Crystal Reports, SQL language, or other query tools
Train users on application functions, features and operations
Write or provide succinct production documentation as required
Troubleshoot and identify root cause analysis for systems issues
Minimum Experience and Required Skills
·A Bachelor's degree in Computer Science or related field;
·Four (4) years of experience in information systems programming and analysis including design, development, and implementation;
·Three (3) years of experience working with relational data bases (Oracle or Microsoft SQL Server)
·Three (3) years hands-on experience writing SQL queries with multiple tables;
·Effective organizational and analytical skills
· Hands-on experience with relational data bases
·Hands-on experience with complex SQL queries
·Ability to learn complex applications from both the user perspective and the administrative/"back end" perspective
qualifications:
Experience level: Experienced
Minimum 4 years of experience
Education: Bachelors
skills:
Application Support Analyst (4 years of experience is preferred)
Performance TestingEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.
boston , massachusetts
posted 5 days ago
job details
summary
$48 - $52.42 per hour
contract
bachelor degree
category computer and mathematical occupations
reference1066385
job details
job summary:
Duties and Responsibilities
Learn off-the-shelf applications largely via self-study, both from the users' perspectives and the support team perspective
Work with users to resolve tiers 2 and 3 application or technical problems
Work with users to define business requirements; define and implement processes for these requirements
Perform systems testing on enhancements, upgrades, or modification projects
Prepare detailed report specifications for reports requested by users
Write and test requested reports utilizing Crystal Reports, SQL language, or other query tools
Train users on application functions, features and operations
Write or provide succinct production documentation as required
Troubleshoot and identify root cause analysis for systems issues
Minimum Experience and Required Skills
·A Bachelor's degree in Computer Science or related field;
·Four (4) years of experience in information systems programming and analysis including design, development, and implementation;
·Three (3) years of experience working with relational data bases (Oracle or Microsoft SQL Server)
·Three (3) years hands-on experience writing SQL queries with multiple tables;
·Effective organizational and analytical skills
· Hands-on experience with relational data bases
·Hands-on experience with complex SQL queries
·Ability to learn complex applications from both the user perspective and the administrative/"back end" perspective
location: Boston, Massachusetts
job type: Contract
salary: $48.00 - 52.42 per hour
work hours: 8am to 4pm
education: Bachelors
responsibilities:
Duties and Responsibilities
Learn off-the-shelf applications largely via self-study, both from the users' perspectives and the support team perspective
Work with users to resolve tiers 2 and 3 application or technical problems
Work with users to define business requirements; define and implement processes for these requirements
Perform systems testing on enhancements, upgrades, or modification projects
Prepare detailed report specifications for reports requested by users
Write and test requested reports utilizing Crystal Reports, SQL language, or other query tools
Train users on application functions, features and operations
Write or provide succinct production documentation as required
Troubleshoot and identify root cause analysis for systems issues
Minimum Experience and Required Skills
·A Bachelor's degree in Computer Science or related field;
·Four (4) years of experience in information systems programming and analysis including design, development, and implementation;
·Three (3) years of experience working with relational data bases (Oracle or Microsoft SQL Server)
·Three (3) years hands-on experience writing SQL queries with multiple tables;
·Effective organizational and analytical skills
· Hands-on experience with relational data bases
·Hands-on experience with complex SQL queries
·Ability to learn complex applications from both the user perspective and the administrative/"back end" perspective
qualifications:
Experience level: Experienced
Minimum 4 years of experience
Education: Bachelors
skills:
Application Support Analyst (4 years of experience is preferred)
Performance TestingEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.