Director/ Chapter Leader, Software Engineering (Quality Engineering)

Job Description:

Location: Westlake, TX

Hybrid: 2 weeks per month in office

The WI Quality Engineering team is seeking a dynamic, forward thinking experienced organizational leader who is customer obsessed and committed to quality execution and delivery. The ideal candidate will have experience across the technology stack from Data Warehousing to UI automation frameworks and will lead a team of Quality Engineers across the globe from our Westlake, TX office.

The WI Quality Engineering team designs, develops, implements, and supports our suite of varied products and services at all layers of the technology stack. Our goal is to create an outstanding user experience that delights our customers, anticipates their needs, and matches services or solutions to support effective decision making. As part of this effort, we are working to ensure that users of our internally and externally facing applications have a seamless experience across multiple platforms. This is a fast paced, dynamic group that uses innovative technologies to create powerful tools and a best-in-class user experience.

• BS or advanced degree in Computer Science, Computer Information Systems or Quality Engineering.
• 10+ years' experience in directing Quality Engineering/Product Ownership and managing the overall testing effort of QE Test Engineers
• Proven leadership experience with support of large program/product delivery across a globally distributed team.
• Detailed understanding or hands on experience with Test Automation frameworks and CI/CD pipeline preferred.

The Skills You Bring

• Your experience with software testing and delivery in an Agile/Scrum environment
• Your demonstrated experience in implementing Agile Engineering Practices focused on Continuous Integration/ Delivery with emphasis on Code Quality & Test Coverage
• Your strong oral and written communication skills
• Your familiarity with object-oriented programming concepts and scripting languages (Java, JavaScript or equivalent)
• Your strong technical skills including a broad understanding of data warehouse, relational databases, file processing, APIs, and web-enabling technologies.
• Your solid understanding of the software development process including analysis, design, coding, system and user testing, problem resolution and planning.
• You will act as a Quality Engineering Product owner, directing and managing the overall testing effort of QE Test Engineers in support of large program/product delivery across a globally distributed Agile environment.
• Your strong attention to detail demonstrated by your ability to follow and develop specific, outlined, and detailed procedures and standard methodologies.
• Your familiarity with the use of test automation tools, such as iceDQ, Selenium, Playwright, Karate, Rest Assured or equivalent as well as demonstrated experience with associated frameworks.
• Your strong leadership and interpersonal skills, ability to maintain good working relationships with internal and external partners.
• Your ability to work effectively in global team distributed across geographic locations: North Carolina, New England, Texas, Ireland, India

• Working with teams to define strategy for implementing automated testing in support of CI/CD across platforms.
• Ensuring appropriate definition of test scenarios, creation of test plans, creation, and execution of automated test scripts and/or manual test cases.
• Working across an Agile landscape (Product Areas/Squads/Chapters) to ensure quality standards and best practices are being adhered to, and work collaboratively with leadership on areas of improvement.
• Evaluating automation opportunities within key product areas and develop a product automation roadmap in addition to strategies for delivery of automation.
• Managing test efforts across multiple environments and throughout all phases of the development life cycle and ensuring that delivery teams are addressing all open critical issues in a timely manner.
• Managing and providing mentoring, training & guidance to Software Engineers in Test
• Working in conjunction with all functional groups to identify potential future improvements to the overall process, requirements gathering and documentation or test templates.
• Assisting in analysis of current processes and proposing recommendations for improvements
• Providing technical guidance to other team members & applying best practices and implementing standards as defined by the Quality organization.

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences. For information about working at Fidelity, visit Fidelitycareers.com.

Fidelity Investments is an equal opportunity employer.

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.

Join Us

At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a

, we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity\u2014we offer a range of opportunities for learning so you can build the career you ve always imagined.

blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation,

, and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to