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Technical Recruiter, Senior

ChowNow, Los Angeles, CA or Remote, CA

See jobs at ChowNow

Duration: Full Time


Are you passionate about finding the best and the brightest? If you combine a passion for technology and outstanding talent sourcing skills, we offer the opportunity to work directly with top product and engineering leaders. 

About the Team:
ChowNow is unique among tech startups in the restaurant space. We power branded online ordering systems for independent restaurants across North America – via websites, Google, Instagram, and through branded iOS and Android apps – and we do it all for a reasonable monthly fee regardless of order volume. We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners. And the same goes for our workplace. 

Diversity, teamwork, and mutual respect are among our core company values. And we pride ourselves on giving our teams plenty of opportunities to make their mark. To date, we’ve created over 20,000 apps for our restaurant partners – something that’s never been done before in our category. And as we expand to new markets, further spreading the word about the ChowNow difference, those opportunities to create, build, and grow will only increase. If this sounds like the kind of workplace and the kind of mission, that appeals to you, we’d love to talk. 

Together we can preserve neighborhood flavor, one restaurant at a time.

About the Position:
As a Senior Technical Recruiter, you will partner with the Lead Technical Recruiter to gain a deep understanding of the hiring needs for the Engineering & Product teams. You’ll find innovative ways to locate and engage top active and passive talent in the marketplace to support the team’s demanding pipeline. 

You will also act as an ambassador for ChowNow, getting people excited about us and making sure that they understand our culture and organization. You will represent the organization at tech conferences, career fairs, and actively network internally to solicit referrals.

Reports to the Lead Technical Recruiter, No Direct reports. 

Within 30 Days You’ll:

  • Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience)
  • Develop relationships with hiring managers to understand roles and their talent needs. Conduct initial 1:1s with hiring managers and other strategic partnerships throughout the company to identify what a successful relationship looks like and how you will work together.
  • Shadow each department for an in depth look into how each team plays their part.
  • Dive into sourcing to seek out, engage, and nurture relationships with diverse top talent. Utilize our suite of recruiting tools to engage candidates and successfully guide them through the offer stage. You’ll be in the driver’s seat to make sure the Engineering and Product teams are considering and hiring candidates from a variety of backgrounds, education and experience levels.  
  • Tackle your own candidate pipeline and take ownership of active candidates. You’ll partner with our Lead Technical Recruiter to learn our interview processes, ideal candidate profiles, and how to manage your own workflow.

Within 60 Days You’ll:

  • Take ownership and manage your pipeline, including roles within Engineering and Product
  • Drive decisions/action within hiring committees and close top talent with your hiring manager. You’ll be responsible for creating a strategy and project managing its success. 
  • Meet weekly with your hiring managers to understand wins, gaps, and highest priority roles.
  • Provide metrics and conversion rate updates to your hiring manager to partner on improvements and iterations.  
  • Close your first candidate whom you have brought full-cycle through the recruiting process. 

Within 90 Days You’ll:

  • Be completely at home as a critical member of the engineering, product teams and the company as a whole, with a deep understanding of the team’s talent needs.
  • Use data and your own instincts to identify inefficiencies, improve your process & pipeline, diagnose areas that need attention, create & execute a plan. 
  • Take on a strategic or technical leadership role to further expand your visibility in the organization. 

You Should Apply If:

  • You have 4+ years of full-cycle recruiting experience 
  • You take a partnership approach to working with engaged hiring managers
  • You’re comfortable leading, providing feedback, and driving these relationships forward to help ChowNow achieve our hiring goals
  • You have a creative approach to finding the best talent. Sourcing is a major part of our hiring strategy, so you should be confident in your abilities to seek out, engage, and nurture relationships with a diverse group of top talent
  • You have the ability to build rapport and understand our technical challenges
  • You have the ability to train your peers and act as a thought leader in the technical recruiting space
  • You have Tech fluency: you can articulate ChowNow’s technical challenges and tech stack. You should be able to quickly master new tools and have your own preferred stack of recruiting tools

About Our Benefits:

  • Competitive Salary and Performance Bonus
  • Ongoing training and growth opportunities.
  • A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
  • A remote first culture and monthly stipend offering flexibility to work where you want and how you want.
  • Rock solid medical, dental, and vision plans.
  • Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
  • 3 weeks paid vacation; paid holidays; we expect you to work hard, but still enjoy your personal life
  • 7  weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
  • 401(k) Matching
  • Employer-contributing student loan assistance program.
  • Commuter benefits (including Uber Pool).
  • Employee Stock Incentive Plan.
  • Pet insurance for your fur babies
  • Quarterly Industry Speakers Series.
  • Quarterly Tech Events (Women, LGBTQ, Diversity, Inclusion).
  • Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
  • Enough freedom to spread your wings while still holding you accountable.
  • Fully stocked kitchen and cold brew on tap.
ChowNow takes the health and safety of our team seriously. Effective December 1, 2021, we will require all employees to have been vaccinated against COVID-19.  We strongly believe that this is the best way to protect our employees, families, clients, and communities. All requests for accommodations will be considered.

As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

Read here about your California privacy rights.

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About ChowNow

At ChowNow we are driven by one purpose: to provide restaurants with the tools needed to compete in an increasingly technical world. We believe restaurants are at their best when they focus their efforts on the quality of their food and service. Whether it be in the kitchen preparing for dinner or at the front door greeting customers, these activities are what make a restaurant. Said another way, restaurants excel when they’re working offline. At the same time, we live in a world that more than ever demands convenience, usually brought about by technology. Customers are asking for faster, easier ways to order their meals. Like most people they are busy checking emails, jumping in and out of apps, messaging friends and browsing websites. Said another way, customers live and work online. ChowNow was created to bridge this disconnect. Our products help restaurants get online quickly and easily so they can maintain direct relationships with their customers. As the world evolves and new technology platforms emerge, we will be there to help our restaurant clients stay up to speed online. We cannot control the taste of their food or the friendliness of their staff, but we can arm them with the tools needed to compete in the tech-driven world we all live in. CHRIS WEBB, CEO
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