Bilingual Recruiter

Hootsuite, Vancouver, BC. Toronto, ON.

We are more than a social media company


Heyday by Hootsuite is on a mission to revolutionize commerce by helping retailers bring their in-store experience online. Our conversational AI platform helps brands sell and support shoppers from a distance with a powerful blend of AI-powered automation, live chat and video consultations. With Heyday, brands can grow ecommerce sales, speed up customer support, and deliver a truly frictionless omnichannel customer experience. 

As a Bilingual Recruiter you will be responsible for delivering recruiting initiatives tied to the growth of our global CTO and CRO teams, primarily for our Heyday business area. You’ll be working with hiring managers to build and execute sourcing strategies to activate high-quality diverse candidate pools. You will work to ensure you drive a quality selection process in accordance with the global recruiting operations framework to deliver quality hires to the business in an effective manner. This role can be based out of Ontario or Quebec and you will report to the Senior Manager, Talent Acquisition.

WHAT YOU’LL DO:

  • Initiate in intake meetings to fully understand the role requirements and core competencies, how those fit with business objectives, and build a comprehensive job description, job posting, and interview kits to support the selection process.
  • Build candidate pools via initiatives tied to sourcing, employer brand, referrals, agency partners, networking, and any other channels suitable for driving high-quality diverse candidates.
  • Effectively manage the inbound flow of internal and external candidate applications including referrals in our applicant tracking system (Greenhouse).
  • Evaluate candidates based on values and competency framework, and run a comprehensive end-to-end selection process including a facilitated debrief and support hiring manager (typically Senior Manager and below) with the decision making process.
  • Actively partner with our wider People team to support cross-functional projects as part of improving processes, and initiatives
  • Ensure high-quality candidate and customer (internal stakeholder) experience by providing transparency and progress updates on a regular cadence.  
  • Ensure compliance with all hiring policies, practices, and company values across all regional locations as per SOC2 and other internal/external requirements. 
  • Collaborate with other TA team members on the implementation and delivery of TA specific projects and initiatives. 

 

WHAT YOU’LL NEED:

  • Prior experience hiring for both technical and non-technical roles
  • Bilingual in French and English, both verbal and written
  • Experienced level in-house and/or agency recruiting experience with an extensive understanding of how to navigate within an organization to successfully make quality hires without negatively impacting other stakeholder groups.
  • Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
  • Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs
  • Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
  • Resilience, Tolerance for Change/Ambiguity: can effectively cope with change, finding ways to advance work and projects
  • Self Development: is personally committed to, and actively works to continuously improve
  • Priority Setting: focuses time/energy on the most important issues/opportunities. Clearly understand how to assess the importance of tasks and decisions
  • Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
  • Decision Making: consistently chooses the best course of action (from a number of alternatives) to address business problems and/or opportunities
  • Interpersonal Savvy: relates openly and comfortably with diverse groups of people 
  • Negotiation: successfully obtains commitment to a solution or idea, while maintaining integrity and relationships

 

WHO YOU ARE:

  • Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
  • Curious. You are always learning and seeking ways to make things better.
  • Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
  • Humble. You lead with humility and empathy, respecting and learning from the perspectives of others. 
  • Decision Making: consistently chooses the best course of action (from a number of alternatives) to address business problems and/or opportunities

 

Share our values: We champion the power of human connection. We’re united globally by our shared values of innovation, grit, humility, and passion for customer success.

Make an impact: Working at the speed of social, we create value for our customers by delivering solutions that power relationships at scale. Our pace of work enables fast learning and fosters an environment where you can stretch yourself and make an impact.

Learn and grow: We’re committed to growing the capabilities of our people. We are building a learning community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Our employees are teachers and learners who work out loud and share their knowledge to enhance each other’s growth.

 

We are dedicated to building a diverse community, one where employees feel a sense of belonging, and are valued for their contributions and the perspectives they bring. Our purpose is to champion the power of human connection and the heart of connection is inclusion. You belong here.
 
Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

 

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About Hootsuite

About us Hootsuite is the most widely used social media management platform. We have 15+ million customers and are recognized as a leader in social media management by Forrester, one of the most influential research and advisory firms in the world. Our battle-tested technology, extensive ecosystem, and social DNA help organizations create human connections at scale.

Hootsuite

Want to learn more about Hootsuite? Visit Hootsuite's website.