Clinical/Business Systems Analyst II
Kolter Solutions - Sarasota, Florida, United States, 34243Work at Kolter Solutions
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Overview
Location:
Hyrbid-Sarasota, FL
Job SummaryThis position is responsible for clinical/business systems analysis, data management, technical support, maintenance, application and configuration, quality improvement, user support, implementation and standards and regulation of the Clinical and Business Systemsthroughout the organization.
-Responsible for all aspects of systems planning, development, and implementation including new systems, systems upgrades and enhancements.-Responsible for providing analyst leadership and direction, as well as project management for small to medium sized projects.-Responsible for the development and support of a stable, reliable, and customer-oriented clinical/business system and applications that meet the needs of users and the organization.
Required Qualifications- Requires knowledge of the patient care setting and clinical practice, either by profession or experience.- Require Associate Degree in Information Systems, Informatics, Business Administration, Nursing or appropriate clinical or business field.-Relevant work experience may substitute on a year-for-year basis for required degree.-Require three (3) years of applicable clinical/business experience, preferably in a multi-entity health care system, large hospital, physician office, or managed care organization.-Bachelor degree in a related field may substitute for up to two (2) years of required experience.
Preferred Qualifications- Prefer demonstrated ability to implement test plans, create reports and train end-users.- Prefer demonstrated ability to provide excellent customer-focused service to resolve end user production issues.- Prefer ability to troubleshoot and document multi-system issues.- Prefer familiarity with Microsoft Office and software packages.- Prefer general conceptual knowledge of networks, servers and databases.
Preferred Education
Bachelor Degree
System ProjectsParticipates in Clinical Information Systems Projects:- Serves on or co- leads small project teams and application evaluations as requested, providing consultation and guidance to insure business application standards, workflow and interface issues are addressed.- Communicates and facilitates issues resolution between groups to insure good communication and the timely and successful completion of a project- Actively and professionally participates in team, department and project meetings by providing meaningful input and/or asking appropriate questions.- Participates on project teams and application evaluations as requested, providing consultation and guidance to insure clinical application standards, workflow and interface issues are addressed.- Demonstrates consistent quality of work, and adjusts work schedule and priorities to meet the organizational needs.- Develops work/project documentation (e.g. meeting minutes, issue resolution, new process documentation, task plan, go live plans, charters, etc.)
Testing- Facilitates and assists the end user in planning and carrying out acceptance, functional/or integrated testing.- Manages thorough application testing prior to turning over to users for acceptance and/or integrated testing.Written plan is used and outcomes are well documented.- Develops written test plans which are used and outcomes documented.- Provides workflow advice on go-live strategies to end users; coordinates go-live activities with user.- Serves as lead analyst in coordinating overall project test plans and testing resources
nalytical Skills- Effectively interviews users to determine goals and objectives of the clinical systems request.- Provides clinical analysis input for the development, or upgrades for, departmental systems to ensure end user needs are met.- Configures systems based on clinical or business processes/workflow, and identifies when changes are needed as a result of changes in requirements.
Technical Skills- Recognizes and identifies potential areas in application software where policies, procedures, or workflow require change or development.- Evaluates application and/or data errors and communicates to appropriate team members.- Provides expert analyst direction to the analyst team, IS, business units, project teams or external entities as required/appropriate.- Reviews and recommends new workflow changes.
Management-Participates in review of clinical/business needs/goals with senior hospital management, providing input regarding effects to enterprise systems, and potential solutions to implement the new mix of clinical/business rules as required/appropriate:- Completion of assigned tasks where quality, productivity; reliability, creativity, independence, initiative and customer service skills exceed that normally expected of the average employee.- Recognizes and identifies potential areas in application where policies, procedures, or business rules require change or development and implements a plan of action.- Displays planning and self-guided time management skills, keeping focus on priority tasks and staying within schedule.- Demonstrates the ability to re-prioritize tasks as needed. Balances good customer service and maintains focus on project priorities so the most important tasks are accomplished as scheduled.
Competency- Demonstrates competency in areas of responsibility. Actively increases knowledge, performance and service as related to area of responsibility.- Demonstrates knowledge of major clinical / business systems and understands interrelationships in application systems and services.- Develops and increases competency in applications skills by learning and applying skills for new applications and upgrades to existing applications.
CommunicationDemonstrates Effective Communication Skills:- Ensures that procedures and processes are documented to enable efficient and accurate support of all clinical or business systems.- Written documents, reports, email, etc are well organized, concise and accurate, and conveyed professionally.- Responds to phone calls, e-mail and other correspondence expeditiously, without excessive delay.- Follows communication requirements and selects the type of response most appropriate for the issue.
On Call Rotation- Participates in 24/7/365 on call rotation, working to resolve customer issues timely, and identifies opportunities for user self-service remedies/education.
System Support- Provides support for CBS as scheduled and documents appropriately.- Rounds with customer areas, recording reported issues. Works reported issues in queue with follow up communication to customer as to resolution.
dditional Duties- Assists in education related tasks to staff.- Cooperatively accepts additional responsibilities as assigned.
Kolter Solutions is a leading professional staffing company based in Central Florida. We place highly skilled individuals on a contract, contract-to-hire and direct hire positions at clients nationwide.
Kolter Solutions has proudly been recognized as the "2023 Best Places to Work " by the Orlando Business Journal and "2022 Best Staffing Companies to Work for " by Staffing Industry Analysts (SIA). We are also in the Fast 50 - 2022 Fastest growing companies in Central Florida !
We offer:Full Health BenefitsVisionDental401 (k)Pet InsuranceLife InsuranceSupplemental Benefits such as short-term disability, accidental insurance, and supplemental dental and vision.Employee DiscountsReferral Program
Kolter Solutions is an Equal Opportunity Employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under federal, state or local applicable law.#J-18808-Ljbffr