The Friedkin Group
Service Consultant/Advisor - Westside Lexus Auto Dealership
The Friedkin Group - Houston, Texas, United States, 77246
Work at The Friedkin Group
Overview
- View job
Overview
Service Consultant/Advisor - Westside Lexus Auto Dealership
Join to apply for the
Service Consultant/Advisor - Westside Lexus Auto Dealership
role at
The Friedkin Group Service Consultant/Advisor - Westside Lexus Auto Dealership
2 weeks ago Be among the first 25 applicants Join to apply for the
Service Consultant/Advisor - Westside Lexus Auto Dealership
role at
The Friedkin Group Get AI-powered advice on this job and more exclusive features. Westside Lexus Service Advisor -Auto Dealership
Our Service Advisors are the face of our service department. That means greeting every customer with a smile and using your customer driven personality to understand their repair needs while making them feel confident that these repair needs will be met. You’ll also act as the liaison between the customer and our Service Technicians, ensuring you are keeping the customer up to date on repair times, estimates, and when the vehicle is ready for pickup.
On a Typical Day, This Will Include
Upselling additional services using low-pressure, high-integrity methods Providing accurate repair/maintenance estimates Adhering to policies on vehicle care and operation Following up on each repair, keeping customers informed of progress, and notifying customers when vehicles are ready for pickup Reviewing and explaining repairs and associated costs with customers Handling minor customer concerns and complaints and keeping the Service Manager informed of potential issues Maintaining Customer Satisfaction Index (CSI) scores in accordance with dealership standards
The Rewards
A competitive pay plan A great working environment where you’ll be supported by a team of professionals Excellent Medical, Dental & Vision Insurance 401K Retirement Savings Plan Paid Sick, Vacation, and Holiday Pay Discounts on vehicle purchases Advancement opportunities for high performers
The Requirements
Outstanding customer service skills A positive attitude Previous experience in a similar role would be highly desirable
About Our Company
Our Talent Team recruits talent to compliment both our Westside and Northside Lexus dealerships. We seek individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long term profitable career. If you’re looking for a rewarding career using your outstanding customer service skills, apply today.
Check Us Out On Social Media
https://www.facebook.com/westsidelexus/
https://www.instagram.com/westsidelexus/
The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing.
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Consulting, Information Technology, and Sales Industries Executive Offices Referrals increase your chances of interviewing at The Friedkin Group by 2x Sign in to set job alerts for “Service Consultant” roles.
Houston, TX $36,000.00-$42,000.00 1 month ago Customer Service Consultant - Houston, TX - $19.25/hr (Hybrid)
Customer Service Specialist - Healthcare
Customer Care Coordinator - Order Experience I
Houston 52 eStores - eStore Curbie - Part-Time
Client Service Representative - Operations
Client Service Representative - Operations
Entry-Level Customer Experience Specialist
Client Service Representative - Operations
Client Service Representative - Operations
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Join to apply for the
Service Consultant/Advisor - Westside Lexus Auto Dealership
role at
The Friedkin Group Service Consultant/Advisor - Westside Lexus Auto Dealership
2 weeks ago Be among the first 25 applicants Join to apply for the
Service Consultant/Advisor - Westside Lexus Auto Dealership
role at
The Friedkin Group Get AI-powered advice on this job and more exclusive features. Westside Lexus Service Advisor -Auto Dealership
Our Service Advisors are the face of our service department. That means greeting every customer with a smile and using your customer driven personality to understand their repair needs while making them feel confident that these repair needs will be met. You’ll also act as the liaison between the customer and our Service Technicians, ensuring you are keeping the customer up to date on repair times, estimates, and when the vehicle is ready for pickup.
On a Typical Day, This Will Include
Upselling additional services using low-pressure, high-integrity methods Providing accurate repair/maintenance estimates Adhering to policies on vehicle care and operation Following up on each repair, keeping customers informed of progress, and notifying customers when vehicles are ready for pickup Reviewing and explaining repairs and associated costs with customers Handling minor customer concerns and complaints and keeping the Service Manager informed of potential issues Maintaining Customer Satisfaction Index (CSI) scores in accordance with dealership standards
The Rewards
A competitive pay plan A great working environment where you’ll be supported by a team of professionals Excellent Medical, Dental & Vision Insurance 401K Retirement Savings Plan Paid Sick, Vacation, and Holiday Pay Discounts on vehicle purchases Advancement opportunities for high performers
The Requirements
Outstanding customer service skills A positive attitude Previous experience in a similar role would be highly desirable
About Our Company
Our Talent Team recruits talent to compliment both our Westside and Northside Lexus dealerships. We seek individuals that have the highest level of integrity, a stable work history, a commitment to relentless customer satisfaction and a desire for a long term profitable career. If you’re looking for a rewarding career using your outstanding customer service skills, apply today.
Check Us Out On Social Media
https://www.facebook.com/westsidelexus/
https://www.instagram.com/westsidelexus/
The Friedkin Group and its affiliates are equal opportunity employers and maintain drug-free workplaces by conducting pre-employment drug testing.
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Consulting, Information Technology, and Sales Industries Executive Offices Referrals increase your chances of interviewing at The Friedkin Group by 2x Sign in to set job alerts for “Service Consultant” roles.
Houston, TX $36,000.00-$42,000.00 1 month ago Customer Service Consultant - Houston, TX - $19.25/hr (Hybrid)
Customer Service Specialist - Healthcare
Customer Care Coordinator - Order Experience I
Houston 52 eStores - eStore Curbie - Part-Time
Client Service Representative - Operations
Client Service Representative - Operations
Entry-Level Customer Experience Specialist
Client Service Representative - Operations
Client Service Representative - Operations
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr