Position at Jackson Family Wines
Jackson Family Wines is much more than a family owned wine company. We're risk-taking innovators with a strong belief that quality is paramount. We're always on the lookout for top talentindividuals who possess a strong work ethic, commitment to quality and share our beliefs in healthy lands and a healthy community.
Our wait staff provides food and beverage services to guests in a friendly, efficient, and professional manner, ensures a positive experience for all guests, and assists with event set-up and tear-down.
DUTIES AND RESPONSIBILITIES:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
Assists with event pack-out, set-up and tear-down including china, tables, chairs, linen, and other event equipmentResponds to guests questions regarding food and beverage items and has knowledge about ingredients and varietalsOpens/presents/pours wines in a professional manner as needed from bar or tablesideCommunicates with Event Manager or Event Chef any special guest requests or allergiesMaintains knowledge of and strictly abides by state liquor regulations; verifies legal drinking age of guests as neededRefills guests' beverages as requested; monitors guests during meals to provide for all needsServes, clears and busses tables as needed using an Open Service style to minimize interruption to guestsPossesses and maintains knowledge of all beverage selections available and characteristics/description of wine being served at that event; menu items, preparation method/time, ingredients, sauces, portion sizesMaintains cleanliness and sanitation at all times; performs opening and closing dutiesResolves guest problems/complaints; utilizes best judgment in resolving issues or refers to Event Manager or Chef as neededWorks with other staff members to ensure optimum service to all guests; food delivered in a timely and coordinated manner; proper silverware on table prior to food delivery, proper wines with each course, etc.Completes all necessary paperwork; timesheets, event follow-up worksheets, incident reportsPerforms other duties as assigned by managerQUALIFICATIONS:
Previous experience in a fine dining / catering settingThorough knowledge of state liquor regulations; ability to identify when a guest has had his/her alcohol limitStrong organizational skills; ability to manage priorities and workflowVersatility, flexibility, and a willingness to work at various winery locations including outside, in caves, in vineyards with constantly changing priorities with enthusiasmExcellent customer service skillsGood judgment with the ability to make timely and sound decisionsCreative, flexible, and innovative team playerProfessional appearance and demeanorAbility to effectively communicate with people at all levels and from various backgroundsMust be able to speak, read, write, and understand the primary language(s) used in the workplaceMust be able to work evenings, weekends and flexible schedulesPHYSICAL/MENTAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to do the following:
Stand and walk for long periods of time.Lift and move up to 50 pounds.Open multiple bottles of wine.Understand and respond to a diverse population.Coordinate multiple tasks simultaneously
Pay Range:$17.45 - $20.29 - $23.13 per hour
At Jackson Family Wines, we respect, celebrate, and take pride in each other's differences. Together we nurture a culture that embraces fairness, acceptance and belonging. We believe that diversity, equity, and inclusion drive our best innovation, enrich our employees, and connect us to our customers and global community. We aspire to evolve in our commitment for a better future and one that is rooted for good.
This job requisition and salary range are effective as of January 1st, 2023. All company job requisitions prior to January 1st, 2023 are null and void.