Senior Technical Program Manager II/ Lead Project Manager- Data and AI Platform

Visa, Palo Alto CA, US

Everywhere you want to be

The Data & AI Platform group is a key component of Visa's Technology organization providing the enabling technology and processes to manage Visa's data assets and deliver innovative information products and services to customers. Areas of focus include Business Intelligence and Analytics, Artificial Intelligence, Data Platform as a Service, and Data as a Service. Our portfolio includes over 100 data products for various external clients and internal lines of business.

As a Senior Technical Program Manager/ Project Manager for our Data & AI Platform team, you will drive quality and velocity of our technology.  You should be comfortable with owning issues and managing the outcome. You enjoy driving, resolving, facilitating and follow up. You understand the risks and the trade-offs, and are both technical and process focused.

You love change. You are ready to challenge the status quo daily to enable a whole new world of data services with these responsibilities:

  • Responsible for end-to-end planning and execution of one or more large/complex projects, programs and/or Agile teams. Lead and negotiate scope, schedule, budget, risks, deployments and communications for all sizes of projects, initiatives, and programs.
  • Proactively, persistently and creatively removes obstacles delaying projects from delivering against objectives.
  • Role model effective communication showcased in reporting, notes, documentation, FAQs, escalations, and more.
  • Builds effective Partner/Stakeholder relationships thru excellent Communication and Facilitation.
  • Leads implementation of Visa PMM required project gates and artifacts. Leads review, sizing and estimation of work based on One Pagers, Epics or mandatory requirements for Annual Operating Planning
  • As Scrum coach, coaches multiple teams through the software development life cycle using Agile, Scrum, and Lean practices and works cross-functionally throughout the company to ensure projects are developed and deployed with quality and timely delivery into our production systems.
  • Teaches others about the architectural and technical aspects of all Data Platform and/or DevOps projects.
  • Role Model artifacts. Emerging leader of quality and timely PMO/BMO/RM deliverables across the organization.
  • Creates and leads PMO/BMO/RM relevant improvement initiatives. Mentors others in leadership for same.

  • Bachelors or Masters STEM major (Science, Technology, Engineering or Math), CS or equivalent.
  • You love to make things happen with teamwork and process innovation. You are technical. You are collaborative.
  • 12+ years of experience, as Engineering Program Manager, Scrum Master, Project Manager, Senior Technical Program Manager (or equivalent) or Lead, working with technical teams developing software solutions. Including, 5+ years of hands-on experience as a Scrum Master, Kanban, or Agile coach.
  • Demonstrated curiosity and ability to understand, ask probing questions, and effectively summarize and present architectural and technical aspects of Data and DevOps projects. Continuous learner.
  • Strong Technology knowledge of tech stacks (especially Big Data) and deep experience with best practices in software engineering practices.
  • Role model for effective executive communication and facilitation skills.
  • One or more Agile certifications: CSM, PMI ACP, ICAgile.
  • PMP, PRINCE2 or similar detailed knowledge of formal project management processes.

Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

About Visa

Visa Inc. (NYSE: V) is the world’s leader in digital payments. Our mission is to connect the world through the most innovative, reliable and secure payment network - enabling individuals, businesses and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s relentless focus on innovation is a catalyst for the rapid growth of connected commerce on any device, and a driving force behind the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.


Want to learn more about Visa? Visit Visa's website.