Senior Technical Product Manager

Visa, Palo Alto CA, US

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We are the Data Platform Technology team within Visa. We collaborate with every other team at Visa to deliver on our broad mandate of Data Platforms that are secure, robust, and effective. To achieve this, we continuously and proactively reflect, learn, and commit to develop our products, our processes, and our people.

The Data Platform (DP) department is a key component of Visa's Technology organization that provides an enriched and valuable ecosystem of data platform and data services that drive innovation for our partners and clients, within Visa and globally. Data is the most value asset in Visa. The Data Platform department is dedicated to develop advanced technology (e.g. Cloud, Machine Learning and Big Data), systems and services to make data secure, rich, high quality, and fast therefore enabling Visa the ability to leverage its data assets in an effective and timely manner to maximize technology/business development and differentiate Visa from others in the payment industry. The group maintains hundreds of petabytes of data supporting over 100 services for various internal lines of business and external clients.

The Data Platform Technical Production Management (TPM) team is responsible on defining the next generation of Visa Data Platform including the Platform as a Service (PaaS) layer and Data as a Service (DaaS) layer. To do this, the Sr. TPM needs to understand the company needs on data and platform and make sure that our PaaS and DaaS can serve these needs properly. This position will report to the Head of Technical Product Management for the Data Platform.

The ideal candidate will have a very strong technical background in cloud, big data, large scale platforms, Machine Learning, etc., is thought leader, is very familiar with the up to date development of the industry in these areas, have exceptional organizational skills, written and verbal communication skills, be an analytical and structured thinker as well as with significant experience in customer/partner interaction, management and software solution delivery. The position will be based in Visa's Palo Alto office.

Position Location: Position will be based in Palo Alto, CA.  Visa will not provide relocation assistance in connection with this position.


  • Deeply understand the needs on data of Visa.

  • Drive requirements and strategy for data collection, processing, publishing, and serving within Visa.

  • Key contributor to help drive the strategy for our centralized software platforms for processing, managing, and serving data to the entire company.

  • Keep up with cutting-edge technology especially open-source projects, strive to contribute to Visa’s IP portfolio. 

  • Evaluate new product opportunities and bring forward proposals to expand our product line.

  • Key contributor to defining the strategy of data platform by partnering with other leaders in the DP org.

  • Define the DP product roadmap by partnering with other leaders in DP and keep it up to date while the need from the company evolves, the industry evolves, and our development makes progress.

  • Evaluate new product opportunities and bring forward proposals and influence to expand our product line. 

  • Define products and services including the scope and prioritization of features of DP in an agile way while the needs and development evolve. Influence product and technology strategy and direction, and product/user experience.

  • Define success metrics and SLAs on the key products and services.

  • Work closely with business analysts, and engineers to facilitate and guide the product development process.

  • Work with operation and engineering teams to develop and roll out operational support models for the Data Platform’s products and services.

  • Perform User Acceptance Testing and ensure requirements were understood and implemented as requested.

  • Closely interact and partner with business and technology teams globally.

  • Drive Data Platform internal and external on data platform strategy and roadmap.

Basic Qualifications:

8 or more years of relevant work experience with a Bachelor’s Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

9 or more years of relevant work experience with a Bachelor’s Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

• Broad knowledge of the state of art industry development status in the related areas.
• Financial services and card payments experience is a plus.
• Hands on experience with software architecture /design at some point of time in the career.
• Solid understanding of Hadoop Platforms, Big Data Services including Hive, Spark, Map Reduce, NiFi and related services.
• Experience demonstrating excellent leadership, self-motivation, and accountability skills.
• Technical experience in the areas of cloud, big data, machine learning, large scale platform, and data API.
• Passion for the product you own, its impact, and continuous improvements.
• Product management experience on a large scale systems preferably big data platforms, MLP or microservices at scale.
• Exceptional collaboration and partnership skills with the ability to work in a global environment and drive consensus in cross-functional teams.
• Demonstrated interpersonal skills to interface well with clients and partners at all levels.
• Outstanding communications ability to a diverse customer audience, including C-level executives, product, and technical stakeholders.
Visa has adopted a COVID-19 vaccination policy to safeguard the health and well-being of our employees and visitors. As a condition of employment, all employees based in the U.S. are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

About Visa

Visa Inc. (NYSE: V) is the world’s leader in digital payments. Our mission is to connect the world through the most innovative, reliable and secure payment network - enabling individuals, businesses and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company’s relentless focus on innovation is a catalyst for the rapid growth of connected commerce on any device, and a driving force behind the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.


Want to learn more about Visa? Visit Visa's website.