Eventbrite’s goal of building the marketplace for live experiences relies on our foundation of world-class talent and unbeatable company culture. Hiring top talent in some of the most competitive markets globally is no easy task, but we have a creative and dedicated team who has helped Eventbrite scale to over 700 Britelings in 10 countries over the past 10 years. We’re looking for a Manager to lead the Global Talent Coordinator team (aka Recruiting Coordinators). This leader will connect Eventbrite’s vision, mission and story in support of the company’s growth. You will play a vital role in ensuring our Talent Acquisition Team and business hiring teams deliver a best in class candidate experience, while being the face of our organization to future Britelings.
Eventbrite’s Talent Acquisition team strives to attract, source, and hire top talent, who in turn foster a diverse workplace and have rewarding careers. Our values are deeply rooted in our people first culture and creating delightful candidate and hiring manager experiences. We believe people are our greatest asset and the talent we attract drives the success of Eventbrite. Our Talent Acquisition team is tight-knit, quick-moving, and fun-loving. We believe recruiting should be a company-wide effort and that hiring should be based on market intelligence, relationships and data/insights, not transactions. Each member of our team is invested in telling our company’s story, building our brand, and establishing new processes that challenge the traditional and often dated methods of recruiting.
As the Manager of Global Recruiting Coordination, you are responsible for the anchors of our Talent Acquisition team which currently consists of 5 FTEs and additional temporary resources. Your direct reports will be located in the US, Spain, Argentina, and India. You will report into the Director of Talent Acquisition Strategy, Innovation, and Operations, who is based in the US. You will oversee all of our interview coordination efforts for open global roles, including scheduling and coordinating phone screens, technical assessments, and interview loops. You will ensure successful preparation and delivery of approved offer letters and initiate reference and background checks. You will partner across the Talent Acquisition Operations Team, alongside talent managers and hiring leaders to ensure the applicant tracking system is up to date, while using data to influence and improve the efficiency and effectiveness of our recruiting process. The ideal candidate enjoys mentoring, coaching and empowering their teams to grow within the organization. Together we’ll develop the team’s skills and teach recruiting coordination best practices. We’re looking for someone who is committed to consistently raising the bar for our Talent Acquisition team. You will be a trusted resource to candidates, talent managers, and hiring teams, maintaining a high level of confidentiality at all times both internally and externally. We will thrive because you bring fresh perspectives to build and maintain a best in class hiring culture.
THE SKILL SET
Experienced: Previous experience in leading administrative, recruiting, HR, or operations teams with skills in project management, operations, scheduling, and data analytics. You are managing backend system settings for various ATSes, databases and customer service platforms (e.g. Lever, JIRA, Workday, Tableau). At least 4 years of previous coordination experience in a high volume environment, preferably a search firm or in-house recruiting environment. Experience overseeing global teams and executing process improvements, system enhancements, and best-in-class support to internal stakeholders.
Results Oriented: You provide the highest level of customer service to internal and external clients. You are highly organized, with experience prioritizing multiple projects and tasks while managing your time efficiently. You take initiative, work independently and have exceptional attention to detail. You are able to juggle complex schedules and tough requests without ever dropping the ball.
Strategic: You are highly organized and detail oriented, with the ability to handle multiple deadlines, projects, and stakeholders. You have excellent project leadership skills and can keep track of deadlines, deliverables associated with multiple workstreams.
Creative: We’re looking for individuals eager to try new things and take chances to adapt how Eventbrite’s Talent Acquisition function operates. You successfully demonstrate capability for creative problem solving and solutioning. You are able to seek out answers and drive solutions autonomously.
Interpersonal communications skills: You have the ability to authentically listen and communicate (written and verbally) in a way that allows you to connect with internal and external audiences.
Collaborative: You can build collaborative relationships with the Talent Acquisition team and cross-functional partners (People Operations, Business Leaders, IT Team, Legal, among others). You possess a strong presence and level of comfort engaging with team members and business leaders of all levels. You are able to create and sustain productive relationships with candidates to ensure they have a great candidate experience.
Flexible: You have the ability to thrive in a dynamic environment and feel comfortable with ambiguity. You are able to work with evolving systems and structures, demonstrating the flexibility to adapt to changing environments and regulations while managing multiple projects and competing priorities. You can produce ad-hoc reports as required and support various hiring projects as assigned such as batch hiring days/hiring blitzes, recruitment marketing, and strategic sourcing.
Delightful: As an ambassador of Eventbrite, you are accountable for embodying the spirit of the company both internally and externally. You are an awesome teammate; always willing to share, support and coach so that everyone learns and grows. You are a people-person who can make anyone feel comfortable and taken care of.
- Experience with research/sourcing tools such as LinkedIn, other social media, or technical forums is a huge plus.
WHAT WE OFFER
At Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks. In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, and much more.
We care about your mental health and wellbeing.
Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And our wellness program to pay for your gym expenses.
We work hard to cultivate a diverse, equitable and inclusive culture where Britelings feel like they belong.
Employees can participate in resource groups and we offer programming throughout the year to support a diverse and inclusive workplace.
We offer ongoing training and career development that meets people where they are in their careers.
We offer unlimited access to courses in Udemy, leadership coaching for all managers, Briteling led talks, and weekly company-wide town halls with our CEO. We take culture seriously and design programs with employee feedback in mind to make Eventbrite a great place to work no matter where you work from in the world.
Work-life balance & flexibility is extremely important to us.
Our employees can choose what works best for them: work in one of our offices, be fully remote or the best of both worlds! We believe in a flexible working environment to allow Britelings to perform at their best ensuring a healthy work-life balance. We have recently implemented Britebreak Fridays: all Britelings turn off their computers and take the first Friday of every month off to focus on their wellbeing.
Eventbrite is a global self-service ticketing and experience technology platform that serves a community of hundreds of thousands of event creators in nearly 180 countries. Since inception, Eventbrite has been at the center of the experience economy, transforming the way people organize and attend events. The company was founded by Julia Hartz, Kevin Hartz and Renaud Visage, with a vision to build a self-service platform that would make it possible for anyone to create and sell tickets to live experiences. The Eventbrite platform provides an intuitive, secure, and reliable service that enables creators to plan and execute their live and online events, whether it’s an annual culinary festival attracting thousands of foodies, a professional webinar, a weekly yoga workshop or a youth dance class. With over 290 million tickets distributed for over 5 million total events in 2021, Eventbrite is where people all over the world discover new things to do or new ways to do more of what they love. Learn more at www.eventbrite.com.
Is this role not an exact fit?
Eventbrite is committed to equality of opportunity for all staff, and applications from all suitably qualified individuals are encouraged, regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.