Global Talent Acquisition Director, Customer (GTM) Recruiting

Culture Amp, Anywhere in the US

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Who We Are

Culture Amp is the world’s leading people analytics platform. We're passionate about helping companies understand the connection between people and culture. Our employee experience platform helps organisations improve engagement, performance, learning and recognition unlocking a better world of work for their employees.

Our team combines deep knowledge in psychology, statistics, UX, and engineering. We help hundreds of the most innovative organizations in the world build better workplaces. We work with Adobe, Pinterest, Coles, The ICONIC, Slack, Salesforce, Canva, Oracle, McDonalds and many more.

Founded in 2011 in Melbourne, Australia, we now have offices globally in Melbourne, San Francisco, New York City, and London and a third of our workforce working remotely across the world.

The Opportunity at Culture Amp

The mission of the Global Talent Acquisition Director of Customer (Sales/Marketing and Customer Success), is to design and execute on the global talent strategy that will support the build and scaling of our GTM organisation at Culture Amp.  This will be achieved in close collaboration with our Chief Revenue Officer and Leadership team, Global Director of People, Customer, members of our DEI team and the broader recruiting and people organisation. This role will also work strategically with external DEI, talent attraction and tech partners to deliver on our multi-year talent plan. As one of the members of the global talent acquisition leadership team you will help us to build operational excellence in all things talent acquisition and develop our team to meet their aspirational career goals and reach their full potential. We are on a mission to create the very best Culture First Hiring Experience for all our candidates, customers and team members!

Core responsibilities will include

  • Partner with hiring leaders and cross functional stakeholders on customer org design, location strategy and Headcount Planning in close collaboration and communication with all stakeholders to enable a planned and informed hiring strategy.
  • Create a Culture First Hiring Experience that facilitates equitable, consistent and efficient process and prioritizes an extraordinary candidate and customer experience. Holds Operational excellence in high regard and constantly tests the strength of our foundation, ensuring a solid platform form scale
  • Included in the hiring strategy, the design of a DEI and Talent Attraction Strategy that enables us to hire and build the best product teams in the World
  • Provides close business partnership with all customer groups through effective and clear communication of the talent strategy, including our challenges, pacing, wins and opportunities. Consistently aligning and remaining agile to add value against our most critical talent and company goals.
  • Inspire our recruiting team by role modelling our values and leading with a mission driven mindset. Create excitement and energy by cascading cross functional goals, clearly communicating the focus points for the Customer and talent team and supporting the TA team to define their development goals and enable them.  
  • Bring an outside in perspective on the changing landscape of the global Customer ( Sales CS, Marketing) and talent marketplace, to enable us to continuously innovate and experiment, pushing the boundaries to think differently 

What You Bring to Our CAmp

  • Inspirational Leadership. You’re not afraid to roll up your sleeves and lean into difficult problems. You role model a values based leadership style and can motivate teams around a common goal and vision.
  • Self Learner - You have a growth mindset and an “always learning” attitude. You share openly what you are learning and can be vulnerable in sharing when things don’t always go to plan. Through this you motivate those around you to take risks, stretch themselves and feel inspired to try new/different things.
  • Creative - You like to look at things through different perspectives and build ideas leveraging the experiences of those around you. You enjoy collaborating with others and know how to draw on others strengths and expertise to implement solutions 
  • Agile - You are familiar in working within a fast paced environment and can empathize when things pivot or change. You seek to understand and always assume good intent, keeping teams focused in the right areas, using data to help shape a path forward.
  • Operational Champion - You demonstrate proven experience in the embedding of process and reporting infrastructure. You have an understanding of compliance & data security requirements. You have partnered cross functionally to drive clarity on People processes and take ownership when required to document and facilitate alignment.
  • Communication & Collaboration -  Highly competent in communicating at all levels of the organisation and all sizes. Ability to navigate ambiguous environments and influence. You are able to speak externally and can advocate for our solutions with Customers acting as an ambassador and champion of Humanizing the Workplace. 
  • Partner - You are curious and interested as to the future and flow of work and you can provide a Customer lense to our internal sales teams and participate in customer discussions , advocating for our solutions
  • Developer of Talent - You can demonstrate how you have helped raise the bar on talent, utilising your coaching and development skills. You have exported talent in to bigger roles and enjoyed seeing the progression on the teams you have led
  • TA Expert - You bring experience in having amplified your talent brand at a regional or global level and in doing so have established inclusive hiring practices creating diverse and engaged teams.

Here are a few highlights from Culture Amp

Please keep reading...

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. So if you think you have what it takes, but don't necessarily meet every single point on the job description, please still get in touch. We'd love to have a chat and see if you could be a great fit. 

Non average workplaces attract above average people.

We consider ourselves anything but average and strive to make a home for different types of people from around the world to do their best work and have fun doing it. So we have created 4 “not your average” values that we live by, take a read, and if this sounds like the environment for you, please apply! 

We are extremely proud of the Culture we have built, but don't just take our word for it, our Glassdoor reviews speak for themselves! 

We are committed to not only making a better world of work, but also a better world. So we are proud to be recognised as a certified B-Corp.

We believe that inclusive businesses are better, not just for “company results”, but for the world. We have a strong commitment to Anti-Racism, and endeavour to lead by example. Every step we make as a business towards anti-racism is another step we can support our customers in making a better world (of work). You can see our current commitments to Anti-Racism here.

We ensure you have the tools you need to thrive both in and out of work.

  • MacBooks for you to do your best work 
  • Share Options - it’s important to us that everyone is an owner and can share in our success
  • Excellent parental leave and in work support programme, - for those families to be
  • Flexible working schedule - where we can, let’s make work, work for you
  • Fun and inclusive digital, and (in the future) in-person events

Most importantly. An opportunity to really make a difference in people’s lives.

#LI-REMOTE

About Culture Amp

About us Culture Amp helps you make your company a better place to work. By making it easy to collect, understand and act on employee feedback, we enable HR leaders to make better decisions, demonstrate impact, and turn company culture into a competitive edge. Culture Amp’s on-demand platform is designed and supported by psychologists and data scientists to help you build an employee feedback program that will work for your organization. Working with Culture Amp allows you to tap into the creativity and experience of over 1000 innovative companies using Culture Amp to put culture first today. Culture Amp launched the world’s first on-demand employee feedback platform in 2012. Backed by Sapphire Ventures, Index Ventures, Felicis Ventures and Blackbird Ventures, we support our fast-growing global customer base from offices in Melbourne, San Francisco, New York and London.

Culture Amp

Want to learn more about Culture Amp? Visit Culture Amp's website.