Senior Coordinator, Volunteer Recruitment

Monterey Bay Aquarium, Monterey California, US

Work at Monterey Bay Aquarium

At the Monterey Bay Aquarium, we are passionate about creating an inclusive workplace that celebrates and values diversity. We firmly believe that having a team of diverse backgrounds and voices, working together, increases our capacity to serve our visitors and fulfill our mission. We welcome people from all walks of life into our team and strongly encourage people of color, LGBTQ+ individuals, veterans, and people with disabilities to apply.

Job Summary:

Recruit and engagement Monterey Bay Aquarium volunteers. Partner with Volunteer Engagement staff to achieve and maintain a robust and successful volunteer program. Coordinate training and support technological innovation, data collection, and review. Perform other duties as required.

Core Activities:

Prepare all materials related to volunteer recruitment, both external and internal.

Define volunteer position requirements in collaboration with Aquarium staff.

Update volunteer content and requirements to support Marketing material for volunteer recruitment (e.g. Aquarium website, advertising, postings throughout the community, public service announcements.).

Coordinate recruitment informational meetings and training sessions, inviting staff to present on their areas and assisting with interviewing of volunteer candidates. Create master calendar that includes dates and (internal/external) locations for recruitment informational meetings.

Create and generate reports and analytics for the assessment of volunteer trends and the development of the shift needs assessment.

Disseminate and provide follow up on background check procedures and protocols for applicants.

Plan and participate in informational meetings for volunteers.

Represent Volunteer Engagement in training sessions and shift captain meetings in support of volunteers and guide shift captains.

Maintain volunteer database and/or other volunteer data management tools. May also include development requirements and testing for implementation of new features.

Respond to volunteer inbox and serve as principal contact for volunteer inquiries.

Preferred Knowledge, Skills & Abilities (KSAs):

College degree or equivalent combination of education, training and experience

Minimum of three years supervisory experience, strongly desired

Ability to handle confidential situations and information

Minimum of three years supervisory experience, strongly desired

Experience in recruitment and/or volunteer management

Excellent interpersonal, negotiation and conflict resolution skills

Excellent organizational skills and strong attention to detail

Excellent written and oral communication skills

Strong Microsoft Office, database software and web skills

Ability to set priorities and multi-task in an active office environment

Ability to work efficiently, independently, as well within a team

Ability to work Tuesday through Saturday schedule; evenings and/or holidays as required

Work independently, making judgments and decisions based on Aquarium policy and procedure

Ability to work within, and maintain Monterey Bay Aquarium's Core Values

Hourly Compensation Range Minimum:

$25.43 USD per hour. Starting rate will vary based on previous experience and relevant skills/knowledge set.EducationPreferred: BachelorsPreferred: AssociatesPDN-96fdf181-e689-4ffe-8197-ad8b0c859c0e