Entry Level Customer Support Representative

We are currently seeking a highly motivated customer-focused individual to join our team as a Entry Level Customer Support Representative. This role is a unique blend of cultivating new business opportunities, customer acquisitions and providing exceptional support to valued customers. If you have a passion for building relationships, driving growth, and delivering top-notch customer service, this is an exciting opportunity to contribute to our organization's success.

Entry Level Customer Support Representative Responsibilities:

• Work with customers on a daily basis to build customer base for our clients
• Build and maintain strong relationships with existing clients, providing personalized support and acting as their primary point of contact.
• Be knowledgeable in products and services offered by our clients
• Understand customers' needs and tailor solutions to meet their requirements.
• Work with different teams within the company to ensure seamless delivery of products/services and customer satisfaction.
• Follow up on leads, inquiries, and sales opportunities to convert prospects into customers.
• Provide exceptional customer service, promptly addressing inquiries, troubleshooting issues, and resolving concerns.