LINKBANK
Client Solutions Administrator I (Floater)
LINKBANK, Elysburg, Pennsylvania, United States, 17824
Description:
Company Summary:LINKBANK is a community-focused financial institution committed to positively impacting lives through personalized banking services and strong, values-driven relationships. By prioritizing our values of live, integrity, nurture, and knowledge, LINKBANK aims to foster growth and trust within the communities it serves.
General Responsibilities / Job Summary:Deliver a unique and positive experience for visitors to the solution centers.Achieve solution center's goals through accurate transaction processing and tailored client solutions.Traveling to other solution center locations as needed.
Essential Functions/Duties:Promote Corporate Values:
Embody LINK's values of LIVE, INTEGRITY, NURTURE, and KNOWLEDGE in daily activities.Client Service Excellence:
Maintain a positive attitude and eagerness to learn while delivering top-notch client service.Transaction Management:
Handle various client transactions, including deposits, withdrawals, loan payments, and account openings, via in-person, drive-thru, phone, or a mobile/online.Deposit Processing:
Manage and log mail, night depository, and ATM deposits as needed.Record Maintenance:
Ensure compliance with Retail Operations Guidelines for record-keeping and audits.Regulatory Forms:
Accurately complete Currency Transaction Reports and Reg CC Forms.Cash Management:
Balance cash drawers and vault daily and maintain accurate audit records.Cash Handling:
Order and manage cash and coin shipments to/from the Federal Reserve.Inventory Management:
Order and manage supplies used in the Solution Centers.Training Assistance:
Help train new employees and interns.Sales Support:
Enhance the sales process by reviewing client profiles and referring clients for additional services.Policy Adherence:
Follow internal controls, operational procedures, and risk management policies; stay updated on policy changes.Other Duties:
Perform additional tasks as assigned.
Requirements:
Minimum Qualifications:Education:
High School Diploma or equivalent.Knowledge/Skills/Abilities:Multitasking:
Manage multiple priorities effectively.Detail-Oriented:
Strong attention to detail and proactive problem-solving.Banking Knowledge:
Basic understanding of bank products and services.Compliance:
Adherence to policies and procedures.Technical Skills:
Proficiency with computers and Microsoft Windows.Client Service:
Excellent client service skills with patience and empathy.Interpersonal Skills:
Strong communication, leadership, and organizational abilities.Attendance:
Regular and Predictable attendanceExperience:Preferred:
Prior teller experience or at least 1 year of cash handling and client service experience.Physical and Mental Job Requirements:Communication:
Clear verbal communication and comprehension.Manual Dexterity:
Ability to operate office equipment and computer terminals.Physical Stamina:
Capable of standing or walking for extended periods.Visual Acuity:
Sufficient vision for computer work.Mobility:
Coordination and lifting up-to 20 pounds as necessary.Travel:
Ability to travel to various bank locations as needed.Working Conditions:Indicate how often the following physical demands are required to perform the Essential Functions listed above.
PI66d401ffd742-26289-35657987
Company Summary:LINKBANK is a community-focused financial institution committed to positively impacting lives through personalized banking services and strong, values-driven relationships. By prioritizing our values of live, integrity, nurture, and knowledge, LINKBANK aims to foster growth and trust within the communities it serves.
General Responsibilities / Job Summary:Deliver a unique and positive experience for visitors to the solution centers.Achieve solution center's goals through accurate transaction processing and tailored client solutions.Traveling to other solution center locations as needed.
Essential Functions/Duties:Promote Corporate Values:
Embody LINK's values of LIVE, INTEGRITY, NURTURE, and KNOWLEDGE in daily activities.Client Service Excellence:
Maintain a positive attitude and eagerness to learn while delivering top-notch client service.Transaction Management:
Handle various client transactions, including deposits, withdrawals, loan payments, and account openings, via in-person, drive-thru, phone, or a mobile/online.Deposit Processing:
Manage and log mail, night depository, and ATM deposits as needed.Record Maintenance:
Ensure compliance with Retail Operations Guidelines for record-keeping and audits.Regulatory Forms:
Accurately complete Currency Transaction Reports and Reg CC Forms.Cash Management:
Balance cash drawers and vault daily and maintain accurate audit records.Cash Handling:
Order and manage cash and coin shipments to/from the Federal Reserve.Inventory Management:
Order and manage supplies used in the Solution Centers.Training Assistance:
Help train new employees and interns.Sales Support:
Enhance the sales process by reviewing client profiles and referring clients for additional services.Policy Adherence:
Follow internal controls, operational procedures, and risk management policies; stay updated on policy changes.Other Duties:
Perform additional tasks as assigned.
Requirements:
Minimum Qualifications:Education:
High School Diploma or equivalent.Knowledge/Skills/Abilities:Multitasking:
Manage multiple priorities effectively.Detail-Oriented:
Strong attention to detail and proactive problem-solving.Banking Knowledge:
Basic understanding of bank products and services.Compliance:
Adherence to policies and procedures.Technical Skills:
Proficiency with computers and Microsoft Windows.Client Service:
Excellent client service skills with patience and empathy.Interpersonal Skills:
Strong communication, leadership, and organizational abilities.Attendance:
Regular and Predictable attendanceExperience:Preferred:
Prior teller experience or at least 1 year of cash handling and client service experience.Physical and Mental Job Requirements:Communication:
Clear verbal communication and comprehension.Manual Dexterity:
Ability to operate office equipment and computer terminals.Physical Stamina:
Capable of standing or walking for extended periods.Visual Acuity:
Sufficient vision for computer work.Mobility:
Coordination and lifting up-to 20 pounds as necessary.Travel:
Ability to travel to various bank locations as needed.Working Conditions:Indicate how often the following physical demands are required to perform the Essential Functions listed above.
PI66d401ffd742-26289-35657987