Fluence
Senior Service Engineer- Battery Energy Storage Systems
Fluence, San Francisco, California, United States, 94199
LOCATION:
East Bay, / San Francisco Bay Area, CA
ABOUT THE POSITION:
The BESS Senior Service Engineer (SSE) under general direction of the ASM (Area Service Manager), and working with FSTs (Field Service Technicians) and FSEs (Field Service Engineers) performs all aspects of service operations, maintenance and support for Battery Energy Storage Systems in a designated geographical area within the Fluence Regional Services department. The Senior Service Engineer will assist the FST/FSE/ASM with site reports and other written and verbal communications between the site and the Management Team, customers, vendors, etc.
As the BESS Senior Services Engineer, you will:
Own responsibility for site safety utilizing best safety practices, building on established Fluence safety culture and utilizing Fluence safety management systems.Be the primary owner of operations and maintenance of large-scale energy storage sites and customer relationships, acting as the primary point of contact for the site.Drive and own the O&M service business performance metrics/KPIs/SLAs for the area (Availability, Safety, Cost, Quality, etc.). Support customer meetings to ensure efforts are organized, communication is clear, and service orders are routed through established processes, ensuring Fluence meets contractual requirements.Identify and drive service process/cost improvements, taking on additional focused scope service issues, such as contractor/vendor management, spares, reliability, and preventive maintenance planning/execution.Inspect, test, repair, and energize utility-scale power and controls equipment, executing various technical tasks, including interpreting single-line drawings and schematics, troubleshooting BESS installations and configurations, and performing electrical installation and testing.Perform scheduled and unscheduled maintenance on various BESS equipment and related assets (including SCADA communications, Inverters, MV & HV operations, HVAC, and substation switching & inspections).Assist the FST/FSE/ASM with creating, reviewing, approving, and executing Work Orders, accurate inventory management, data collection, and summary reports.Support the FSE&Ts in managing multiple 3rd party service vendors in the safe execution of O&M services across contracted projects.Actively identify and own process improvements to reduce costs, improve reliability, and enhance service quality.Hold responsibility for meeting timelines, scopes of work, quality assurances, successful troubleshooting and repairs, and work order completion.Maintain open lines of communication with technicians, engineers, and managers. Utilize stop-work authority when warranted and alert project team members immediately of issues and concerns.Drive continuous improvement activities and foster relationships with cross-functional teams to facilitate collaboration and knowledge sharing.Develop and manage the service budget for sites within the managed portfolio.Collaborate closely with internal and external stakeholders to ensure project maintenance success and alignment with organizational objectives.Perform all other job-related duties as assigned.What will you bring to Fluence?
Undergraduate degree preferred (BSEE, BSME, BSCE) or HS Degree with 8-10 years’ experience working in the electrical or renewable energy industries within generation/operations/technical teams (solar/wind/BESS/gas/hydro/distribution).Demonstrated problem-solving skills related to electrical troubleshooting, ability to read and interpret schematic drawings, and follow company QC and testing procedures.Preferred experience with:Bidirectional inverters, 1500VDC and 630 VAC systems, extra for substations.Using electrical testing equipment, including meggers and multimeters.Managed Ethernet Switches, Media Converters (Fiber & Serial).HVAC & Chiller systems operations & maintenance.Ability to adapt to dynamic conditions, stay focused, execute tasks, and work overtime as needed.Must be willing to travel frequently to sites within the designated service area.Able to operate company vehicles both on-site and on public roads and highways. Must have a current driver’s license with a good DMV record.Requires the ability to physically bend, stoop, sit, stand, walk, reach, climb ladders/steps, and lift up to 50lbs.Salary:
$130,000 - $155,000 a year
Fluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status.
To support our teams and their families beyond the workplace, Fluence provides an outstanding benefits package effective day one of employment! Fluence provides medical benefits, employee resource group opportunities, 401K options, and first-rate PTO/Vacation plans for valuable work-life balance.
Unlimited PTO
Medical, Dental, Vision, Life, and Pet Insurance
Annual Bonus Incentive
Questions? Message your Talent Acquisition Partner Directly:
https://www.linkedin.com/in/quinnjennifer/#J-18808-Ljbffr
East Bay, / San Francisco Bay Area, CA
ABOUT THE POSITION:
The BESS Senior Service Engineer (SSE) under general direction of the ASM (Area Service Manager), and working with FSTs (Field Service Technicians) and FSEs (Field Service Engineers) performs all aspects of service operations, maintenance and support for Battery Energy Storage Systems in a designated geographical area within the Fluence Regional Services department. The Senior Service Engineer will assist the FST/FSE/ASM with site reports and other written and verbal communications between the site and the Management Team, customers, vendors, etc.
As the BESS Senior Services Engineer, you will:
Own responsibility for site safety utilizing best safety practices, building on established Fluence safety culture and utilizing Fluence safety management systems.Be the primary owner of operations and maintenance of large-scale energy storage sites and customer relationships, acting as the primary point of contact for the site.Drive and own the O&M service business performance metrics/KPIs/SLAs for the area (Availability, Safety, Cost, Quality, etc.). Support customer meetings to ensure efforts are organized, communication is clear, and service orders are routed through established processes, ensuring Fluence meets contractual requirements.Identify and drive service process/cost improvements, taking on additional focused scope service issues, such as contractor/vendor management, spares, reliability, and preventive maintenance planning/execution.Inspect, test, repair, and energize utility-scale power and controls equipment, executing various technical tasks, including interpreting single-line drawings and schematics, troubleshooting BESS installations and configurations, and performing electrical installation and testing.Perform scheduled and unscheduled maintenance on various BESS equipment and related assets (including SCADA communications, Inverters, MV & HV operations, HVAC, and substation switching & inspections).Assist the FST/FSE/ASM with creating, reviewing, approving, and executing Work Orders, accurate inventory management, data collection, and summary reports.Support the FSE&Ts in managing multiple 3rd party service vendors in the safe execution of O&M services across contracted projects.Actively identify and own process improvements to reduce costs, improve reliability, and enhance service quality.Hold responsibility for meeting timelines, scopes of work, quality assurances, successful troubleshooting and repairs, and work order completion.Maintain open lines of communication with technicians, engineers, and managers. Utilize stop-work authority when warranted and alert project team members immediately of issues and concerns.Drive continuous improvement activities and foster relationships with cross-functional teams to facilitate collaboration and knowledge sharing.Develop and manage the service budget for sites within the managed portfolio.Collaborate closely with internal and external stakeholders to ensure project maintenance success and alignment with organizational objectives.Perform all other job-related duties as assigned.What will you bring to Fluence?
Undergraduate degree preferred (BSEE, BSME, BSCE) or HS Degree with 8-10 years’ experience working in the electrical or renewable energy industries within generation/operations/technical teams (solar/wind/BESS/gas/hydro/distribution).Demonstrated problem-solving skills related to electrical troubleshooting, ability to read and interpret schematic drawings, and follow company QC and testing procedures.Preferred experience with:Bidirectional inverters, 1500VDC and 630 VAC systems, extra for substations.Using electrical testing equipment, including meggers and multimeters.Managed Ethernet Switches, Media Converters (Fiber & Serial).HVAC & Chiller systems operations & maintenance.Ability to adapt to dynamic conditions, stay focused, execute tasks, and work overtime as needed.Must be willing to travel frequently to sites within the designated service area.Able to operate company vehicles both on-site and on public roads and highways. Must have a current driver’s license with a good DMV record.Requires the ability to physically bend, stoop, sit, stand, walk, reach, climb ladders/steps, and lift up to 50lbs.Salary:
$130,000 - $155,000 a year
Fluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status.
To support our teams and their families beyond the workplace, Fluence provides an outstanding benefits package effective day one of employment! Fluence provides medical benefits, employee resource group opportunities, 401K options, and first-rate PTO/Vacation plans for valuable work-life balance.
Unlimited PTO
Medical, Dental, Vision, Life, and Pet Insurance
Annual Bonus Incentive
Questions? Message your Talent Acquisition Partner Directly:
https://www.linkedin.com/in/quinnjennifer/#J-18808-Ljbffr