Enrollment Call Center Representative - Hybrid
CornerStone Staffing, Dallas, TX, United States
CornerStone Staffing is recruiting for Call Center Professionals for a Fortune 500 Company in the North Dallas area! Our client provides business insurance, employee health and benefits, retirement, and private client insurance solutions across North America. Apply now for this exciting opportunity!
Job Title: Open Enrollment Call Center Representative
Schedule: Mon-Fri between 8am and 6pm HYBRID AFTER 2 WEEKS OF ONSITE TRAINING
Start Date: November 4th
End Date: January 31st
Pay: $20/hr English Speakers
$22/hr for Spanish bilingual
Location : Dallas, TX 75231
Responsibilities:
Handle inbound calls/emails from customers who need assistance with troubleshooting benefits issues
Gather detailed information regarding claim and service issues while documenting in client portal
Partner with internal team members to ensure all requests are handled appropriately and timely
Follow up with insurance carriers to help assist customers with claim issues
Will take a lot of zoom meetings during the work day, must be camera ready\professional at all times.
Requirements:
2+ years recent call center experience, benefits service center experience is highly preferred
College degree is preferred
Excellent customer service skills
Ability to multi-task and prioritize work
MS Word, Excel and Outlook proficiency
Spanish-English bilingual is a plus
Application Process Includes:
Skills Assessment
Drug testing
Background check
To Apply for this Job:
Click the Apply Online button, then:
If you are currently registered with CornerStone Staffing, click the Log In button to add yourself as a candidate to this job.
- If you are NOT currently registered with CornerStone Staffing, click the Create Account button to complete the application.