eTeam
IT Technician
eTeam, Memphis, Tennessee, us, 37544
Responsibilities
Provides on-site client facing support; including installation, servicing, and repairing systems.Quality checks operational status of system equipment before deployment.Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
Basic Qualifications
3+ of field support experienceHardware/software installation, support and troubleshootingExperience with Windows 10Experience with MS Office and OS365Configuring new PC's/notebooks via SCCM imagingTicket management experienceiOS device familiarityLift and carry up to 40lbs
Work Environment
Office environmentWalk up Kiosk supportVending and Locker resupply
Provides on-site client facing support; including installation, servicing, and repairing systems.Quality checks operational status of system equipment before deployment.Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.Ensures issues are referred to the appropriate personnel/service areas for follow up, testing and troubleshooting.
Basic Qualifications
3+ of field support experienceHardware/software installation, support and troubleshootingExperience with Windows 10Experience with MS Office and OS365Configuring new PC's/notebooks via SCCM imagingTicket management experienceiOS device familiarityLift and carry up to 40lbs
Work Environment
Office environmentWalk up Kiosk supportVending and Locker resupply