Cyber Claims Examiner

This Jobot Job is hosted by: Ryan Anderson

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Salary: $90,000 - $110,000 per year

Are you passionate about cyber security and risk management? Do you have a knack for unraveling complex claims and delivering superior customer service? We are seeking a highly skilled and experienced Cyber Claims Examiner to join our dynamic team. In this role, you will be responsible for managing and resolving cyber claims, providing exceptional customer service, and contributing to risk management strategies. This is a permanent position that offers a stimulating work environment and the opportunity to play a pivotal role in our organization's success.

Competitive salary

Comprehensive health, dental, and vision insurance plans.

401(k) retirement plan with company match.

Generous paid time off and holiday schedule.

Employee wellness programs and resources.

Responsibilities

As a Cyber Claims Examiner, your responsibilities will include:

• Managing a portfolio of cyber claims from notification to resolution, ensuring accurate and timely processing.
• Conducting thorough investigations into cyber claims, gathering necessary information, and assessing the validity and value of the claims.
• Negotiating settlements within delegated authority levels and ensuring prompt and fair claim resolution.
• Maintaining accurate records of claims and policies.
• Collaborating with legal counsel, IT experts, and other professionals to manage claims effectively.
• Providing exceptional customer service, responding to inquiries, and maintaining positive relationships with policyholders, brokers, and other stakeholders.
• Contributing to the development and implementation of risk management strategies to minimize the frequency and severity of claims.
• Staying up-to-date with the latest trends and developments in cyber risk and insurance, and participating in ongoing professional development.

Qualifications

The successful candidate for the Cyber Claims Examiner position will have:

• A minimum of 5 years of experience in cyber claims, insurance, insurance claims, claims handling, risk management, or a related field.
• Proven experience as a claims adjuster or in claims adjustment.
• Strong investigative skills and the ability to make sound decisions based on the information available.
• Excellent customer service skills, with the ability to handle difficult situations with tact and diplomacy.
• A good understanding of cyber risks and the associated insurance products.
• Strong negotiation skills and the ability to resolve disputes effectively.
• Exceptional organizational skills, with the ability to manage a large portfolio of claims and meet deadlines.
• Proficiency in relevant computer applications, including claims management systems.
• A Bachelor’s degree in Business, Insurance, Risk Management, or a related field is preferred.
• Professional certifications in Claims or Risk Management would be an asset.

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