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Creative Financial Staffing

ERP Support Analyst

Creative Financial Staffing, Portage, MI, United States


Position:ERP Support Analyst
Job Type: Full-Time | Direct-Hire
Location: Portage, MI area (Onsite)
Salary: $55,000-$65,000

About the Company: An industry leader in biotechnology research based near the Portage, MI area is seeking a full-time, permanent ERP Support Analystto be a valuable addition to their IT team. Here are a few reasons why you should apply:

  • Innovative and stable biotechnology & fiber research company focused on success of their employees and customers.
  • Great opportunity to work with a variety of software and tools.
  • Robust benefits package including company paid healthcare!

Responsibilities of the ERP Support Analyst:

  • Provide support, training & troubleshooting with ERP based software (SAP Business One), Warehouse Management and other software.
  • Documenting and tracking of end-user issues through ticketing software.
  • Creating and modifying custom reports SQL and helping automate reports.
  • Assist end-users with documentation/specification of business process software.
  • Coordinate testing of software updates & releases.
  • Document and report errors in a timely fashion.

Preferred Experience of the ERP Support Analyst:

  • Bachelor's degree.
  • Experience with MS SQL Server Database and creating custom SQL queries.
  • Experience providing support with a SQL based ERP system (SAP Business one preferred but not required) providing end-user support for adding/removing users, training, and troubleshooting errors.
  • Exposure working with SharePoint in conjunction with SQL/SSRS.
  • Comfortable working with various departments such as accounting/finance to assist with reporting needs.
  • Good understanding of business processes including order/workflow.
  • Strong organization skills including time management.
  • Strong communication skills at all levels within the company.

Bonus Experience of the ERP Support Analyst:

  • Reporting experience with tools such as Tableau, Power BI or SSRS reports.
  • Experience with SAP BO (SAP Business One)
  • Understanding of Manufacturing business processes

Benefits:

  • 100% Employer Paid Health Benefits
  • 401K w/ Company Match
  • PTO Plan, 12 Paid Holidays
  • Tuition reimbursement

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