Jobot
Field Service Technician/Engineer
Jobot, New Brunswick, NJ, United States
Field Service Technician needed for Global leader in sustainable energy
This Jobot Job is hosted by: Melissa Todd
Are you a fit? Easy Apply now by clicking the "Apply Now" button
and sending us your resume.
Salary: $75,000 - $100,000 per year
A bit about us:A leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, we push the boundaries of technology to drive performance to new levels.
Why join us?- Annual Bonus
- Unlimited PTO
- 401k Match
- Stock Purchase program
- Excellent Benefits
- Over 130+ years in business In over 100 countries
- Full relocation package offered
Responsibilities
- Performs Service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
- Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs. Identifies new sales opportunities and communicates them internally.
- Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
- Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
- Proactively identifies potential equipment failures and requests proactive corrective actions. Troubleshoots equipment failure and makes recommendations to avoid repeating the problem in the future.
- Proactively identifies suggestions for product and quality improvement and communicates them further in the ABB organization. Provides recommendations to management to improve operations and customer service.
- Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.
- Training on our products and services will be provided; however, a basic understanding of electrical, mechanical and computers is required.
Background
- Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology OR equivalent military experience OR Associates Degree with 2 or more years’ experience in servicing critical power equipment
- Will consider High School Diploma/GED and 10 or more years’ experience
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.