Business Systems Analyst

This Business System Analyst will need to be able to promptly learn and understand the system solutions, business processes, issues, and data challenges of the clients Field Service organization. They will support business stakeholders and end ufor SAP, CRM, and other satellite systems within Field Service. You will be responsible for troubleshoot and resolve issues from relevant applications, as well as prepare materials, documentation, and wikis for Business Systems processes and procedures for End U . Lead testing efforts of new software releases and enhancement implementation from the end user perspective, working with developers and end uto ensure that business requirements are fulfilled.Identify issues, track and manage them, and ensure that they are resolved in a timely manner. Review and provide feedback on proposed solutions functional design documents, business process flows, and other relevant documentations from vendors. This will be a role you need to communicate with HQ counterparts for alignment on solutions and business processes.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Required Skills & Experience

Bachelors Degree or above2+ years of experience in Microsoft Dynamics CRM or SAP SD (sales and distribution module)Strong Microsoft Excel skillsFamiliarity analyzing datExperience with Power Query or SQL

Nice to Have Skills & Experience

SAP SD certificationSemiconductor industry experienceSharePoint experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.