Choice Hotels
Director of Business Travel Sales
Choice Hotels, Chicago, Illinois, United States, 60290
Company Overview:
Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world, with more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. We have a diverse portfolio of 22 brands that meet travelers' needs while driving value for franchise owners and shareholders.
The Director of Business Travel Sales works to maximize sales occupancy and rates in conjunction with hotel operations, increasing profits by enhancing business transient sales through aggressive sales efforts.
Core Responsibilities:
Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, email, personalized letters, and direct mail. Spend 80% of the time in active sales solicitation.
Assist the Director of Sales and Marketing in creating a realistic, aggressive annual marketing plan, updating it monthly based on market conditions.
Create a Quarterly Action Plan that ties into the annual marketing plan and market conditions, developing sales strategies and timelines for the business transient sales segment.
Send proposals on all leads fitting the property profile and actively follow through to convert from proposal to definite status, ensuring proposals are sent within 8 business hours.
Respond to all Brand RFPs by the provided due date, discussing the account and rate strategy with the Director of Sales and Marketing and Director of Revenue Management before responding.
Document and route all necessary information on definite CNR/LNR accounts, including billing information and client hot buttons.
Forecast business transient production monthly, providing each Director of Sales and Marketing with the necessary data for property forecasts.
Maintain an updated account list for the front desk and Director of Sales and Marketing.
Verify CNR/LNR rate information during audits and conduct quarterly reviews of accounts and their production.
Shop comp sets each season to ensure accurate rate data at competitor hotels.
Attend trade shows and local events to enhance client relationships and drive new business.
Achieve all assigned KPI’s, including sales solicitation goals and lead response times.
Prepare any sales reporting needed by management or ownership.
Maintain total sensitivity to customer satisfaction and guest needs.
Assist the Director of Sales and Marketing on special projects as assigned.
Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability veteran status, genetic information, or any other characteristic protected by law.
In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.
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Choice Hotels International, Inc (NYSE: CHH) is one of the largest lodging franchisors in the world, with more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. We have a diverse portfolio of 22 brands that meet travelers' needs while driving value for franchise owners and shareholders.
The Director of Business Travel Sales works to maximize sales occupancy and rates in conjunction with hotel operations, increasing profits by enhancing business transient sales through aggressive sales efforts.
Core Responsibilities:
Conduct a successful, aggressive solicitation process involving outside sales calls, inside appointments, telephone calls, email, personalized letters, and direct mail. Spend 80% of the time in active sales solicitation.
Assist the Director of Sales and Marketing in creating a realistic, aggressive annual marketing plan, updating it monthly based on market conditions.
Create a Quarterly Action Plan that ties into the annual marketing plan and market conditions, developing sales strategies and timelines for the business transient sales segment.
Send proposals on all leads fitting the property profile and actively follow through to convert from proposal to definite status, ensuring proposals are sent within 8 business hours.
Respond to all Brand RFPs by the provided due date, discussing the account and rate strategy with the Director of Sales and Marketing and Director of Revenue Management before responding.
Document and route all necessary information on definite CNR/LNR accounts, including billing information and client hot buttons.
Forecast business transient production monthly, providing each Director of Sales and Marketing with the necessary data for property forecasts.
Maintain an updated account list for the front desk and Director of Sales and Marketing.
Verify CNR/LNR rate information during audits and conduct quarterly reviews of accounts and their production.
Shop comp sets each season to ensure accurate rate data at competitor hotels.
Attend trade shows and local events to enhance client relationships and drive new business.
Achieve all assigned KPI’s, including sales solicitation goals and lead response times.
Prepare any sales reporting needed by management or ownership.
Maintain total sensitivity to customer satisfaction and guest needs.
Assist the Director of Sales and Marketing on special projects as assigned.
Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant’s race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability veteran status, genetic information, or any other characteristic protected by law.
In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.
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