Account Director – CPG

Position: Account DirectorLocation: Hybrid position based in ChicagoWhat You Will Be Doing:Client Relationship ManagementBuilding and maintaining strong relationships with regional stakeholders within your assigned global growth accounts.Serving as a trusted advisor to clients, understanding their business objectives and challenges.Continuously delivering creative business solutions to prove ROI and gather value statements on a quarterly basis for each regional client to aid in the renewal and entrenchment process.Ensuring high levels of client satisfaction and retention by addressing client needs and concerns promptly and effectively.Business DevelopmentDelivering against Mintel’s revenue targets by networking high and wide within the client organization to deliver sales growth against targets with a strong focus on consultancy sales and syndicated upgrades.Collaborating with the Lead Client Partner to create and execute regional account growth strategies.Building a robust pipeline of potential opportunities within the business to achieve sales targets.Solution DeliveryWorking with internal teams to develop creative and customized business solutions that align with client needs.Presenting and communicating solutions to clients, highlighting their value and impact on business objectives.Monitoring and evaluating the effectiveness of delivered solutions, making adjustments as needed to maximize value.Contract ManagementOverseeing and managing local contracts, ensuring compliance with terms and conditions of global Master Service Agreements.Negotiating contract renewals and amendments to meet client and company objectives.Coordinating with legal and finance teams to ensure accurate and timely contract execution.Partnering with Lead Client Partners and Client Success counterparts to develop and roll out Mintel’s core client servicing strategy with each client and adapt appropriately to each client’s core business objectives.Working alongside several cross-functional teams, including marketing, product, and operations, to deliver comprehensive solutions to clients.Conducting regular strategic reviews with internal stakeholders to track progress against strategic plans.Sharing insights and feedback from clients to inform product development and service enhancements.Who We Are Looking For:A Practitioner:

You should have at least 8 years of sales success, with a focus on account management, a track record of selling consultancy solutions to the C-suite and/or Senior leadership level, as well as a rooted connection within the FMCG sector.Consultative Sales and Research Knowledge:

You are able to digest clients’ requests and translate their business needs into actionable research project ideas.Client-Obsessed:

Your clients are your number one priority and developing trust and rapport are at the forefront of your mind at all times.Commercially-minded:

You have a proven track record of delivering return on investment and achieving sales targets.Great communicator:

You have extremely polished verbal and written communication skills.Short and long-term focused:

You understand the immediacy of winning this month’s team sales results while making appropriate adjustments for the next 6-12 months.Creative problem-solver:

You are able to identify complex problems and develop optimal solutions.Team Oriented:

You are a team player focused on the broader good and the success of the organization.Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets

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