Principal Supply Chain Program Manager, North America Supply Chain

DescriptionThis role is able to sit in Bellevue, WA, Phoenix, AZ, Austin TX, or New York, New YorkAmazon's North America Customer Fulfillment (NACF) Supply Chain Strategy team is seeking an experienced Principal Supply Chain PM to own the creation of ramp to peak including arc changes. In this role, you will design and model supply chain solutions, driving strategic initiatives to build and optimize Amazon's supply chain network.You will leverage your expertise to influence, innovate, and deliver tactical and strategic solutions that solve complex supply chain challenges in North America. Operating with significant autonomy, you will identify stakeholder needs, develop network strategies, and implement end-to-end supply chain solutions. This includes representing work independently, developing new organizational processes, and driving organizational agility to meet both short and long-term goals for speed, cost, and placement.Key Responsibilities:Manage complex supply chain problems by partnering with cross-functional teams to identify simple, customer-centric solutionsCultivate relationships with internal and external stakeholders to drive standard work, alignment, and productivity optimizationModel and drive best practices, identify customer experience opportunities, and present findings/resolutions in cross-team meetingsInitiate new ideas, create metrics, problem solve using data, and implement strategic solutions with far-reaching influenceUnderstand constrained environments and proactively mitigate supply chain risks, escalating issues through proper channelsDevelop and negotiate agreements to reduce risk, manage supplier relationships, and drive performance improvementsManage trade-offs, clearly presenting ramifications of actions/goals to leadership for decision-makingTroubleshoot current problems and analyze root causes to establish scaled mechanisms for resolutionFacilitate supply chain analysis to identify improvement opportunities and scale processes across businessesLead operational excellence as a change leader, proposing network-wide solutions to improve supply chain healthInfluence without authority, leveraging relationship-building strengths to deliver on large strategic initiativesKey job responsibilitiesOwn the business cadence and governance (daily/weekly/monthly business reviews) for area of responsibilityDeliver action plans for general managers and directors, while being a trusted partner to these network leadersOwn annual planning and other adhoc planning cyclesExecute and drive internal team program/project delivery, execution, and adoption across multiple organizations and teamsMeasure and report effectiveness of supply chain changesCollaborate with project stakeholders in multiple business and technical teams to define and deliver on agreed upon milestonesAnticipate bottlenecks, provide escalation management, and make tradeoffsNavigate competing priorities and optimize for the best solutionDrive effective teamwork, communication, collaboration, and commitment across multiple disparate groups with competing prioritiesCommunicate project issues and status in a concise, accurate, and professional mannerBuild and maintain integrated reporting for areas of responsibilityRemain flexible to changing priorities, open to new ideas, and have the team's success firmly in your focusOwn goals/performance reportingAbility to travel 20-25%Basic Qualifications7+ years of working cross functionally with tech and non-tech teams experience7+ years of program or project management experience7+ years of managing, analyzing and communicating results to senior leadership experience7+ years of working cross functionally across several teams experience10+ years of supply chain experienceBachelor's degreeExperience implementing repeatable processes and driving automation or standardizationExperience defining program requirements and using data and metrics to determine improvementsPreferred QualificationsExperience delivering projects within scope, time, budget and qualityAmazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.