Counseling Center Technician II

Counseling Center Technician IIPriority Application Deadline October 23, 2024. Position will remain open until filled. REPRESENTATIVE DUTIESUnder general supervision, the Counseling Center Technician II provides specialized secretarial and clerical support to an assigned department supervisor; provides direct customer service to District administrators, faculty, staff, students and the public; performs other duties as assigned. The following duties are typical of those performed by employees in the classification, however, employees may perform other related duties not listed and not all duties listed are necessarily performed by each employee. Duties will be performed in support of counseling, with time split between multiple areas within the department. Provides departmental and administrative support to the Counseling Department and the functions of the Student Equity and Achievement Program (SEAP). Assists students with completing the steps to matriculation: orientation, appointments for counseling, and referrals to support services and related personnel. Communicates effectively with students, seeks clarification to accurately decipher the student’s need and schedule appointments with the correct person, refers them to the appropriate department, or provides them with appropriate forms. Provide professional information and assistance to students in person, by telephone, email, or regular mail regarding student services’ departments and programs. Oversee daily operations of the front desk, including dissemination of information to students, staff, faculty, and administrators. Ensures information is provided to front counter staff and student workers. Assist with the coordination of staff and student worker schedules and training. Assist in hiring student workers. Assists the Dean of Student Services in the collection and compilation of Student Services and Counseling Program data and statistics from various sources, including electronic databases and enterprise systems such as SARS and Banner independently assembles and summarizes information as directed. Assist in gathering and preparing materials for department presentations and training. Operate a variety of office equipment including a copier, scanner, fax machine, computer and assigned software. Arranges for computer system modifications, maintenance and repairs as needed. Order and maintain office supplies and office equipment; work with Institutional Technology to ensure that the department scanning systems, document readers, and desktop computers are in working order. Assist the Dean of Student Services in maintenance of departmental budget and fiscal matters, including maintenance of records, preparation of financial reports, and purchase orders. Provide general confidential administrative support to Dean of Student Services. Perform a variety of specialized clerical duties such as maintaining electronic counseling file system, typing, data entry and retrieval, reception and general office support, purchase orders and sending out mass emails. Attend meetings as assigned and provides administrative staff support, including taking notes and preparing minutes. Perform related duties as assigned.Minimum QualificationsAn applicant can meet minimum qualifications in one of two ways as listed below:High school diploma or equivalent and four (4) years of clerical experience using modern office technology including proficiency with database, spreadsheet and word processing software such as Microsoft Access, Excel and Word.Associate Degree or equivalent and two (2) years of clerical experience using modern office technology including proficiency with database, spreadsheet and word processing software such as Microsoft Access, Excel and Word.Sensitivity to and understanding of the diverse academic, socioeconomics, cultural, disability and ethnic backgrounds of community college students.Desirable QualificationsBilingual: Spanish/EnglishWork experience in public education. Work experience with Banner Physical RequirementsVision sufficient to read documents and computer terminal displays.Speech and hearing sufficient to communicate in person or by telephone.Manual dexterity sufficient to use a variety of office equipment, computer keyboards, and to handle paper.Ability to sit for long periods of time.Ability to lift and carry up to 20 pounds such as paper and reports.Ability to bend and reach to retrieve and file supplies, equipment and documents.Reasonable accommodations will be made for candidates and employees with physical disabilities. HoursThis is a part-time, 19 hour per week position, 12 months per year. Hours will be based on department need. Occasional evening hours may be required throughout the year. Salary and BenefitsThe salary range for the position is a Range 20 on the Classified Salary Schedule with a range of $25.75 - $31.31 per hour. This is a part-time position and does not qualify for participation in the District's benefits. Application Instructions: To apply, submit the following through https://www.taftcollege.edu/human-resources/job_opportunities/Completed application Current resumeCollege transcripts for all degrees listed (unofficial are acceptable)Contact information for three professional references, including your most recent supervisor. DISCLAIMER: This position is funded or partially funded by categorical and grant monies and is dependent on the continuation of this funding. EQUAL EMPLOYMENT OPPORTUNITYThe West Kern Community College District is committed to the principles of equal employment opportunity . The District is dedicated to a policy of nondiscrimination and, as such, is an equal opportunity employer. Veterans, women, minorities and people with disabilities are encouraged to apply.