Mercy Corps
Program Officer, Africa - US, UK, Senegal
Mercy Corps, Portland, Oregon, United States, 97204
Location:
US-Remote, UK, SenegalPosition Status:
Regular, Full-time, ExemptSalary Level:
US Starting salary for this role will be $53,200- $63,175 USD annually - commensurate with professional experience. Candidates outside of the US will be benchmarked accordingly to their location. Salary range will be provided upon request.Language:
French proficiency is required. Candidates with French fluency will be prioritized.About Mercy CorpsMercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.The Program / Department / TeamMercy Corps’ programs in Africa are undergoing both momentous humanitarian crises and significant development challenges that offer the opportunity to empower people to survive through crisis, build better lives and transform their communities for good. Against this backdrop, Mercy Corps’ focus in Africa has been in promoting good governance and conflict resolution, enhancing resilience, facilitating market systems, access to finance and economic opportunities, as well as youth employment and empowerment.The PositionThe Program Officer (PO) supports strategic, impactful, high-quality programming in the Africa Region. They support Country Directors in aspects of their country program and grant administration, play a key role in connecting the field to HQ resources and represent the country/regional interests internally with various HQ teams as well as with external stakeholders.Essential ResponsibilitiesPROGRAM & GRANT ADMINISTRATIONServe as HQ point of responsibility for overall monitoring of grants/programs for both external/donor requirements as well as Mercy Corps’ internal policies and requirements.Provide ongoing monitoring of the status of programs and complete regular check-ins on grant requirements (such as co-financing/match, BVA, data aggregation, etc.).Review and submit award agreement deliverables, such as donor narrative reports, to ensure overall quality and adherence to donor requirements.Serve as first point of contact for country office teams and provide guidance and support on matters related to donor compliance and communication, particularly for U.S. government grants and cooperative agreements.Participate in regular meetings with country offices to provide support and collaborate with country program teams on issues related to donor compliance, submissions of reports and other post-award deliverables, and/or monitoring/awards management.Serve as HQ point of contact to donor representatives.Support country team’s adherence to Mercy Corps’ internal policies and Program Management minimum standards.Support country programs with planning and implementation challenges, and coordinate with other HQ departments, including Technical Support, Compliance, and Finance, to provide additional support.PROPOSAL DEVELOPMENTLead HQ coordination for proposals (unless designated otherwise). Throughout the proposal process, monitor the timeline and status of the proposal and communicate to the relevant parties as appropriate.Provide input to proposals, ensuring alignment with donor priorities and requirements. Review drafts for coherence, accuracy, and effectiveness.PARTNERSHIP DEVELOPMENT & MANAGEMENTWith guidance from the SPM, coordinate partnership negotiation & development, ensuring the necessary teams are engaged, to help further program, country, and regional interests.EXTERNAL REPRESENTATIONLiaise with donors on ongoing and future opportunities.With guidance from the SPM, represent regional interests and programs with external stakeholders, in concert with the field teams.STRATEGY, PLANNING & LEARNINGSupport country teams with strategy development and planning.Facilitate learning across country portfolios and regions and share lessons learned and knowledge of agency resources/tools/best practices/etc.RECRUITMENTFor senior management field positions, participate in Mercy Corps’ recruitment process and support the process as needed.INTERNAL COMMUNICATIONSupport internal communications and ensure knowledge management systems are up to date and accurate to support communication with other teams.KNOWLEDGE MANAGEMENTEnsure management of agency systems and adherence to HQ-related Program Management minimum standards.ORGANIZATIONAL LEARNINGCommit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.ACCOUNTABILITY TO BENEFICIARIESSupport all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work.SUPERVISORY RESPONSIBILITYNoneAccountabilityReports Directly To: Senior Program Manager, AfricaWorks Directly With: Assistant Program Officers and other Program Officers; Country teams; other HQ Program units and other departments including Technical Resources and Quality, Resource Development, Finance, Compliance, Human Resources, Legal, Policy and Advocacy; Counterparts at MC HQ offices in Europe; MC donors and partners.Knowledge and ExperienceBA/S in relevant field required.2 + years of field-based experience in international relief and development -- ideally in Africa; demonstrated knowledge of relevant sectoral and/or operational areas.2-4 years of experience managing the development, implementation, administration, and compliance of grants (especially of US Government-funded grants); general program management experience preferred.Experience with proposal development including support and writing with various donors, particularly US Government, private foundations, and corporations.Experience with monitoring and evaluation and other learning efforts.Experience representing the organization and its interests to a diverse range of local and international government officials, local civil society organizations, other international organizations, the media, and the public – preferred.Proficiency with MS Office software required (Outlook, Word, Excel, PowerPoint).Preference given to candidates with prior work experience in Africa.Proficiency in French required.Success FactorsThe successful candidate is a problem solver, who is adept in successfully dealing with issues of complexity and demonstrates the ability to serve as a mentor for the Assistant Program Officer. They are a skilled communicator, able to develop and utilize strong relationships with staff, partners, and donors.Living Conditions / Environmental ConditionsThe position is based remotely in the United States. When possible, this position may travel up to 25% of the time.Diversity, Equity & InclusionAchieving our mission begins with how we build our team and work together. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves.Equal Employment OpportunityMercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis.Safeguarding & EthicsMercy Corps is committed to ensuring that all individuals we come into contact with through our work are treated with respect and dignity.Covid-19 Vaccine Policy for US-Based EmployeesMercy Corps has determined that, in an effort to protect the health, safety, and well-being of all Mercy Corps employees working in the United States, all U.S.-based employees must be fully vaccinated for COVID-19.
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US-Remote, UK, SenegalPosition Status:
Regular, Full-time, ExemptSalary Level:
US Starting salary for this role will be $53,200- $63,175 USD annually - commensurate with professional experience. Candidates outside of the US will be benchmarked accordingly to their location. Salary range will be provided upon request.Language:
French proficiency is required. Candidates with French fluency will be prioritized.About Mercy CorpsMercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within.The Program / Department / TeamMercy Corps’ programs in Africa are undergoing both momentous humanitarian crises and significant development challenges that offer the opportunity to empower people to survive through crisis, build better lives and transform their communities for good. Against this backdrop, Mercy Corps’ focus in Africa has been in promoting good governance and conflict resolution, enhancing resilience, facilitating market systems, access to finance and economic opportunities, as well as youth employment and empowerment.The PositionThe Program Officer (PO) supports strategic, impactful, high-quality programming in the Africa Region. They support Country Directors in aspects of their country program and grant administration, play a key role in connecting the field to HQ resources and represent the country/regional interests internally with various HQ teams as well as with external stakeholders.Essential ResponsibilitiesPROGRAM & GRANT ADMINISTRATIONServe as HQ point of responsibility for overall monitoring of grants/programs for both external/donor requirements as well as Mercy Corps’ internal policies and requirements.Provide ongoing monitoring of the status of programs and complete regular check-ins on grant requirements (such as co-financing/match, BVA, data aggregation, etc.).Review and submit award agreement deliverables, such as donor narrative reports, to ensure overall quality and adherence to donor requirements.Serve as first point of contact for country office teams and provide guidance and support on matters related to donor compliance and communication, particularly for U.S. government grants and cooperative agreements.Participate in regular meetings with country offices to provide support and collaborate with country program teams on issues related to donor compliance, submissions of reports and other post-award deliverables, and/or monitoring/awards management.Serve as HQ point of contact to donor representatives.Support country team’s adherence to Mercy Corps’ internal policies and Program Management minimum standards.Support country programs with planning and implementation challenges, and coordinate with other HQ departments, including Technical Support, Compliance, and Finance, to provide additional support.PROPOSAL DEVELOPMENTLead HQ coordination for proposals (unless designated otherwise). Throughout the proposal process, monitor the timeline and status of the proposal and communicate to the relevant parties as appropriate.Provide input to proposals, ensuring alignment with donor priorities and requirements. Review drafts for coherence, accuracy, and effectiveness.PARTNERSHIP DEVELOPMENT & MANAGEMENTWith guidance from the SPM, coordinate partnership negotiation & development, ensuring the necessary teams are engaged, to help further program, country, and regional interests.EXTERNAL REPRESENTATIONLiaise with donors on ongoing and future opportunities.With guidance from the SPM, represent regional interests and programs with external stakeholders, in concert with the field teams.STRATEGY, PLANNING & LEARNINGSupport country teams with strategy development and planning.Facilitate learning across country portfolios and regions and share lessons learned and knowledge of agency resources/tools/best practices/etc.RECRUITMENTFor senior management field positions, participate in Mercy Corps’ recruitment process and support the process as needed.INTERNAL COMMUNICATIONSupport internal communications and ensure knowledge management systems are up to date and accurate to support communication with other teams.KNOWLEDGE MANAGEMENTEnsure management of agency systems and adherence to HQ-related Program Management minimum standards.ORGANIZATIONAL LEARNINGCommit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.ACCOUNTABILITY TO BENEFICIARIESSupport all efforts toward accountability, specifically to our beneficiaries and to international standards guiding international relief and development work.SUPERVISORY RESPONSIBILITYNoneAccountabilityReports Directly To: Senior Program Manager, AfricaWorks Directly With: Assistant Program Officers and other Program Officers; Country teams; other HQ Program units and other departments including Technical Resources and Quality, Resource Development, Finance, Compliance, Human Resources, Legal, Policy and Advocacy; Counterparts at MC HQ offices in Europe; MC donors and partners.Knowledge and ExperienceBA/S in relevant field required.2 + years of field-based experience in international relief and development -- ideally in Africa; demonstrated knowledge of relevant sectoral and/or operational areas.2-4 years of experience managing the development, implementation, administration, and compliance of grants (especially of US Government-funded grants); general program management experience preferred.Experience with proposal development including support and writing with various donors, particularly US Government, private foundations, and corporations.Experience with monitoring and evaluation and other learning efforts.Experience representing the organization and its interests to a diverse range of local and international government officials, local civil society organizations, other international organizations, the media, and the public – preferred.Proficiency with MS Office software required (Outlook, Word, Excel, PowerPoint).Preference given to candidates with prior work experience in Africa.Proficiency in French required.Success FactorsThe successful candidate is a problem solver, who is adept in successfully dealing with issues of complexity and demonstrates the ability to serve as a mentor for the Assistant Program Officer. They are a skilled communicator, able to develop and utilize strong relationships with staff, partners, and donors.Living Conditions / Environmental ConditionsThe position is based remotely in the United States. When possible, this position may travel up to 25% of the time.Diversity, Equity & InclusionAchieving our mission begins with how we build our team and work together. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves.Equal Employment OpportunityMercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis.Safeguarding & EthicsMercy Corps is committed to ensuring that all individuals we come into contact with through our work are treated with respect and dignity.Covid-19 Vaccine Policy for US-Based EmployeesMercy Corps has determined that, in an effort to protect the health, safety, and well-being of all Mercy Corps employees working in the United States, all U.S.-based employees must be fully vaccinated for COVID-19.
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