Nightwing
Cyber Watch Officer
Nightwing, Pensacola, Florida, United States, 32573
Date Posted:
2024-09-09Country:
United States of AmericaLocation:
FL807: 640 Roberts Ave, Pensacola FL 640 Roberts Avenue Corry Station, Pensacola, FL, 32511 USAPosition Role Type:
HybridYou have been redirected to RTX’s career page as we have recently transitioned from RTX to become a standalone company, which provides us with greater autonomy and opportunities for growth. As a prospective employee of Nightwing, you’ll have the chance to contribute to our continued success and shape the future of our cybersecurity, intelligence, and services offerings.NightWing is supporting a U.S. Government customer on a large mission critical development and sustainment program to design, build, deliver, and operate a network operations environment; including introducing new cyber capabilities to address emerging threats. NightWing is seeking a Cyber Watch Officer to perform a wide variety of technical tasks in support of operations, production and test environments.Responsibilities include:
Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems.Provides support for the escalation and communication of status to agency management and internal customers.Observes, analyzes and reports data; and when appropriate makes necessary repairs to equipment.Utilizes various engineering and scientific drawings, manuals and other related documentation in the performance of assigned tasks. This position requires shift work.Required Skills:
Must be able to work shift schedule.U.S. Citizenship.Must have an active/current Top Secret clearance with SCI eligibility.Must be able to obtain DHS Suitability.2+ years of directly relevant experience.Experience and/or familiarity with one or more of the following: M365, Call Distribution Systems, Red Hat, Microsoft Windows (10, 11), VMware, SharePoint.Experience with monitoring system health and status.Experience documenting problems and resolutions through a tracking program.Experience performing various administrative duties and providing technical assistance, with the supervision of a team leader to remotely located users.Tier I experience: General troubleshooting, triage, or performance of specific tasks (i.e. user account creation, password resets/unlocks, share drive access, remote software installations).Desired Skills:
Experience interfacing with the following groups: software development, testing, integration, deployment, sustainment, maintenance, etc.Experience working in an Agile environment.Experience with ITIL methodology.Experience and/or familiarity with one or more of the following shell scripts: Bourne, C, Krone, Bash, Perl, etc.Experience and/or familiarity with one or more of the following: TCP/IP, Cisco switches and routers, VLAN, firewall, VPN, storage arrays (RAID, Blades), etc.Experience performing incident response (tiered support model), using an Incident Management System.Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root cause analysis. Determine multi-user, multi-system correlations.Experience interfacing directly with customer and program management team.Experience providing status to program management and input to customer status reports.Required Education:
Bachelor’s degree in Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or a related discipline is required. [Four (4) years of experience (for a total of six (6) or more years) may be substituted for a degree.]Desired Certifications:
DoD 8570.1-M Compliance at IAT Level I.Information Technology Infrastructure Library (ITIL) certification.The salary range for this role is 64,000 USD - 128,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.Privacy Policy and Terms:
Click on this link to read the Policy and Terms.
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2024-09-09Country:
United States of AmericaLocation:
FL807: 640 Roberts Ave, Pensacola FL 640 Roberts Avenue Corry Station, Pensacola, FL, 32511 USAPosition Role Type:
HybridYou have been redirected to RTX’s career page as we have recently transitioned from RTX to become a standalone company, which provides us with greater autonomy and opportunities for growth. As a prospective employee of Nightwing, you’ll have the chance to contribute to our continued success and shape the future of our cybersecurity, intelligence, and services offerings.NightWing is supporting a U.S. Government customer on a large mission critical development and sustainment program to design, build, deliver, and operate a network operations environment; including introducing new cyber capabilities to address emerging threats. NightWing is seeking a Cyber Watch Officer to perform a wide variety of technical tasks in support of operations, production and test environments.Responsibilities include:
Supports and provides Tier I (Help Desk) and Tier II (Escalation) problem identification, diagnosis and resolution of problems.Provides support for the escalation and communication of status to agency management and internal customers.Observes, analyzes and reports data; and when appropriate makes necessary repairs to equipment.Utilizes various engineering and scientific drawings, manuals and other related documentation in the performance of assigned tasks. This position requires shift work.Required Skills:
Must be able to work shift schedule.U.S. Citizenship.Must have an active/current Top Secret clearance with SCI eligibility.Must be able to obtain DHS Suitability.2+ years of directly relevant experience.Experience and/or familiarity with one or more of the following: M365, Call Distribution Systems, Red Hat, Microsoft Windows (10, 11), VMware, SharePoint.Experience with monitoring system health and status.Experience documenting problems and resolutions through a tracking program.Experience performing various administrative duties and providing technical assistance, with the supervision of a team leader to remotely located users.Tier I experience: General troubleshooting, triage, or performance of specific tasks (i.e. user account creation, password resets/unlocks, share drive access, remote software installations).Desired Skills:
Experience interfacing with the following groups: software development, testing, integration, deployment, sustainment, maintenance, etc.Experience working in an Agile environment.Experience with ITIL methodology.Experience and/or familiarity with one or more of the following shell scripts: Bourne, C, Krone, Bash, Perl, etc.Experience and/or familiarity with one or more of the following: TCP/IP, Cisco switches and routers, VLAN, firewall, VPN, storage arrays (RAID, Blades), etc.Experience performing incident response (tiered support model), using an Incident Management System.Tier II experience: Prioritize incidents. Perform detailed troubleshooting, root cause analysis. Determine multi-user, multi-system correlations.Experience interfacing directly with customer and program management team.Experience providing status to program management and input to customer status reports.Required Education:
Bachelor’s degree in Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or a related discipline is required. [Four (4) years of experience (for a total of six (6) or more years) may be substituted for a degree.]Desired Certifications:
DoD 8570.1-M Compliance at IAT Level I.Information Technology Infrastructure Library (ITIL) certification.The salary range for this role is 64,000 USD - 128,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.RTX is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.Privacy Policy and Terms:
Click on this link to read the Policy and Terms.
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