Family Care Specialist

Cook-Walden/Forest Oaks Funeral Home and Memorial ParkAll current associates must apply through "My Career" on your Workday Homepage.Consider the possibilities of joining a Great Place to Work!JOB RESPONSIBILITIESBuilds at-need chartsVerifies at-need files before sent for verificationPerforms blind checksFollows up with memorial renderings, processes and timelinesNotifies families when flowers are placedSets Arrangement Continuation AppointmentsDesigns memorialsServes at-need cemetery families that currently own propertySets follow-up visits at the at-need arrangement conferenceLogs information for Family Service CounselorsMeets with funeral home at-need familiesMINIMUM REQUIREMENTSEducationHigh School diploma or equivalentCertificationCertified in all processes and procedures as it relates to the family service guidebook, interment verification, blind check (I.R.L.A., IOA, etc.)ExperienceNoneKnowledge, Skills & AbilitiesAbility to communicate effectively with associates, contractor personnel and client familiesAbility to work productively with minimal supervision; achieves work objectives in a timely mannerAbility to resolve routine problems promptly and effectivelyAbility to adapt to change in prioritiesJob Location: US-TX - AustinTime Type: Full timeLocation Name: Cook-Walden/Forest Oaks Funeral Home and Memorial Park

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