Agiliti Health, Inc
Operations Supervisor
Agiliti Health, Inc, Sacramento, California, United States, 95828
Operations Supervisor - District
Job Description:Primary PurposeThe District Operations Supervisor is responsible for directly supervising operations of a district office, which may include supervising customer service and equipment processing personnel and activities to achieve financial and operating objectives. The District Operations Supervisor is responsible for providing supervisory direction to ensure that the delivery of equipment and services exceeds customer expectations and that staff follow the strategic direction that has been set and all applicable operational regulations and standards.Drive Efficiency (L#5)Analyze information, generate alternatives, and commit to solutions that ensure the efficient use of organizational resources.Delegate decision-making authority and task responsibility to ensure efficient execution of key systems and processes.Establish plans for executing systems and processes that make efficient use of organizational resources.Set challenging goals for the efficient use of organizational resources.Engage Employees (L#13a)Build employee trust and engagement by being honest and consistent, keeping commitments, exchanging ideas openly, and providing support.Delegate decision-making authority and task responsibility to employees to maximize their job ownership and commitment to outcomes.Provide timely guidance and feedback to help others excel so they become more committed to their jobs and the organization.Create a Customer Service Culture (L#29)Make customer satisfaction the primary focus when implementing new processes, activities, and culture.Encourage the implementation and acceptance of new, customer-focused processes, activities, and culture.Set high standards and accountability for customer satisfaction.Drive Performance (L#16a)Provide timely guidance and feedback to help others excel.Establish performance objectives and development plans, track performance, and evaluate progress toward goals.Work tenaciously toward stretch goals for personal and group performance.Finance, Product & Industry KnowledgeDemonstrates in-depth knowledge of product and service offerings.Demonstrates financial acumen and a robust understanding of financial analysis and communication.Use insight into market drivers to capitalize on key business opportunities that will create business opportunities.Demonstrates knowledge of the healthcare industry, including an understanding of hospital operations, alternate care providers, and medical equipment manufacturers.Recognizes professional trends and business situations that present opportunities.Continuous Improvement (O#6)Encouraging exploration of process, product, or service improvement.Examining creative and diverse solutions to work issues.Maintaining an open, flexible environment, being receptive to change.Participative Management (O#19)Giving task responsibility to individuals.Allowing individuals to make decisions about their work.ResponsibilitiesProvides leadership, planning, and direction to ensure business objectives and financial goals are achieved.Proactively supports customer on-site service.Holds self and team accountable for timely completion of assignments and achieving expected results.Understands and uses effective conflict resolution skills.Oversee equipment management practices.Promotes communication among team members to create visibility for internal staff and customers.Makes sound and timely decisions.Demonstrates in-depth knowledge of medical equipment.Manages equipment inventory and par levels consistent with contract terms, pricing, and policies.Manages missing and lost equipment, software upgrades, and accessories.Uses available resources to ensure teams operate efficiently.Completes and maintains DOT certification, according to location-specific needs.Oversees staffing levels and on-call schedules based on demand.Recruits, trains, and develops employees.Understands billing for account invoices and assists with account receivables collections.Leads and supports continuous improvement initiatives.Demonstrates the leadership to inspire others.Ensure timeliness of district-wide performance appraisals.Performs other assigned duties.Knowledge, Skills, Abilities and Other CharacteristicsAbility to perform in a fast-paced environment.Ability to maintain communication with other departments within the organization.Complies with patient privacy laws in all matters.Operates with a proactive approach towards safety, health, and quality.Willingness to strive for constant improvement of department efficiencies.Excellent communication skills, both written and verbal.Time management and organizational skills.Educational Credentials and Experience Required3 years management experience or work experience with demonstrated leadership.Prefer healthcare, hospital industry, medical equipment, sales, and services.Bachelor’s degree preferred.Healthcare experience preferred.Business and financial management expertise.Profit and Loss (P&L) statement and budget management experience.Demonstrated computer literacy.Willingness to work flexible hours.Travel up to 50-75%.Valid driver’s license.It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements.Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.If you require assistance with your application, please contact recruiting@agilitihealth.com.Primary Job Location:
Sacramento CA BranchJob Title:
Operations Supervisor - DistrictCompany:
AgilitiLocation City:
SacramentoLocation State:
CaliforniaPay Range for All Locations Listed:
$62,936.09 - $100,676.84This range represents the low and high ends of the Agiliti pay range for this position. The actual pay offered may vary depending on several factors including geographic location, experience, job-related knowledge, skills, and related factors.
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Job Description:Primary PurposeThe District Operations Supervisor is responsible for directly supervising operations of a district office, which may include supervising customer service and equipment processing personnel and activities to achieve financial and operating objectives. The District Operations Supervisor is responsible for providing supervisory direction to ensure that the delivery of equipment and services exceeds customer expectations and that staff follow the strategic direction that has been set and all applicable operational regulations and standards.Drive Efficiency (L#5)Analyze information, generate alternatives, and commit to solutions that ensure the efficient use of organizational resources.Delegate decision-making authority and task responsibility to ensure efficient execution of key systems and processes.Establish plans for executing systems and processes that make efficient use of organizational resources.Set challenging goals for the efficient use of organizational resources.Engage Employees (L#13a)Build employee trust and engagement by being honest and consistent, keeping commitments, exchanging ideas openly, and providing support.Delegate decision-making authority and task responsibility to employees to maximize their job ownership and commitment to outcomes.Provide timely guidance and feedback to help others excel so they become more committed to their jobs and the organization.Create a Customer Service Culture (L#29)Make customer satisfaction the primary focus when implementing new processes, activities, and culture.Encourage the implementation and acceptance of new, customer-focused processes, activities, and culture.Set high standards and accountability for customer satisfaction.Drive Performance (L#16a)Provide timely guidance and feedback to help others excel.Establish performance objectives and development plans, track performance, and evaluate progress toward goals.Work tenaciously toward stretch goals for personal and group performance.Finance, Product & Industry KnowledgeDemonstrates in-depth knowledge of product and service offerings.Demonstrates financial acumen and a robust understanding of financial analysis and communication.Use insight into market drivers to capitalize on key business opportunities that will create business opportunities.Demonstrates knowledge of the healthcare industry, including an understanding of hospital operations, alternate care providers, and medical equipment manufacturers.Recognizes professional trends and business situations that present opportunities.Continuous Improvement (O#6)Encouraging exploration of process, product, or service improvement.Examining creative and diverse solutions to work issues.Maintaining an open, flexible environment, being receptive to change.Participative Management (O#19)Giving task responsibility to individuals.Allowing individuals to make decisions about their work.ResponsibilitiesProvides leadership, planning, and direction to ensure business objectives and financial goals are achieved.Proactively supports customer on-site service.Holds self and team accountable for timely completion of assignments and achieving expected results.Understands and uses effective conflict resolution skills.Oversee equipment management practices.Promotes communication among team members to create visibility for internal staff and customers.Makes sound and timely decisions.Demonstrates in-depth knowledge of medical equipment.Manages equipment inventory and par levels consistent with contract terms, pricing, and policies.Manages missing and lost equipment, software upgrades, and accessories.Uses available resources to ensure teams operate efficiently.Completes and maintains DOT certification, according to location-specific needs.Oversees staffing levels and on-call schedules based on demand.Recruits, trains, and develops employees.Understands billing for account invoices and assists with account receivables collections.Leads and supports continuous improvement initiatives.Demonstrates the leadership to inspire others.Ensure timeliness of district-wide performance appraisals.Performs other assigned duties.Knowledge, Skills, Abilities and Other CharacteristicsAbility to perform in a fast-paced environment.Ability to maintain communication with other departments within the organization.Complies with patient privacy laws in all matters.Operates with a proactive approach towards safety, health, and quality.Willingness to strive for constant improvement of department efficiencies.Excellent communication skills, both written and verbal.Time management and organizational skills.Educational Credentials and Experience Required3 years management experience or work experience with demonstrated leadership.Prefer healthcare, hospital industry, medical equipment, sales, and services.Bachelor’s degree preferred.Healthcare experience preferred.Business and financial management expertise.Profit and Loss (P&L) statement and budget management experience.Demonstrated computer literacy.Willingness to work flexible hours.Travel up to 50-75%.Valid driver’s license.It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws.You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements.Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.If you require assistance with your application, please contact recruiting@agilitihealth.com.Primary Job Location:
Sacramento CA BranchJob Title:
Operations Supervisor - DistrictCompany:
AgilitiLocation City:
SacramentoLocation State:
CaliforniaPay Range for All Locations Listed:
$62,936.09 - $100,676.84This range represents the low and high ends of the Agiliti pay range for this position. The actual pay offered may vary depending on several factors including geographic location, experience, job-related knowledge, skills, and related factors.
#J-18808-Ljbffr