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Comerica Bank

Fraud Oversight Specialist

Comerica Bank, Farmington Hills, Michigan, United States,


Fraud Oversight SpecialistThe Fraud Oversight Specialist is responsible for assisting the Fraud Risk Oversight Manager in developing and delivering a second line oversight program of the Fraud Risk across Comerica in alignment with ORM framework and corporate objectives. This position is critical to the success of the Risk Management Lifecycle and will require a broad understanding of fraud risk across multiple business products (Retail, Commercial, and Payment) to identify, assess, monitor, and report fraud risk via the operational risk routine (Issue monitoring, RCSA assessment, event review, independent risk assessment, monitoring of adherence to the fraud policies). Additional ancillary projects may be assigned as needed.The right candidate will:Demonstrate industry experience related to Fraud and Operational Risk, synthesizing inputs from all cross-functional constituents to define the strategy, supporting framework, and execute associated actions.Be results-driven and work independently to complete assignments with strong attention to detail, with the ability to organize and prioritize as necessary.Handle difficult and stressful situations with professional composure.Demonstrate a natural curiosity to learn and proactively seek out information.Translate and educate 1LOD to enable and drive business relevant implementation of Second Line of Defense (2LOD) risk management frameworks, policies, taxonomies, and inventories.

Position Responsibilities:Program Management, Development, and StrategyHelp develop, socialize, and codify Fraud risk standards (including standards related to identity theft programs, fraud identification and reporting, authentication standards, internal theft) and subordinate policies and procedures.Develop reporting capabilities and structure to support transparency, awareness, and risk decision-making capabilities.Develop a supporting communication plan to ensure stakeholder awareness of progress against required actions and associated timelines.Develop training/guidance materials for all impacted colleagues across the organization.Help define, review, and articulate regular reporting on fraud performance to business partners, including insights and recommendations to improve program effectiveness.Provide guidance and support to impacted stakeholders on program compliance and identify potential risk mitigation strategies.Facilitate communication and coordination within the second line of defense risk/program owners, line of business assessors, and the reporting team.

Execute on the Business Oversight for Fraud RiskEnsure business partner adherence to the oversight program in compliance with policy and regulatory requirements.Execute on ORM (Operational Risk Management) framework to oversee all first line business functions as they relate to fraud risk (Consumer, Commercial, Wealth, Payment, Corporate functions).

Business PartneringPartner and engage with relevant business partners at varying levels in the organization to develop and maintain a strong risk mitigation strategy that meets the defined risk appetite.Drive a strong enterprise risk culture by fostering rigor and discipline focused on risk and compliance awareness, ethical business practices, transparency, and escalation.Collaborate with and support other second line frameworks (like operational loss events) and Business Risk Control teams to ensure alignment with fraud policies.

Support the development and/or execution of other Operational Risk activitiesOn an ad hoc basis, support other operational risk framework changes that require the development or execution of new programs or structures to meet the Operational Risk organization's needs.

Position Qualifications:Bachelor's Degree from an accredited university in Business, Finance, or a related field; OR in lieu of a bachelor's degree, a HS diploma or GED and 8 years of Risk Management and related experience in the financial services industry.7 years of experience in building, managing, or governing risk management programs within the financial services industry.5 years of experience in the financial services industry reviewing trends, synthesizing information, making recommendations based on findings, analyzing risks, and creating mitigation strategies.5 years of experience in the analysis and development of policies, standards, regulatory risk, procedures, enterprise-level performance-based reporting, and executive-level communications.

Work Best Category:

Category C - Days in the office will either be designated days or will vary week to week from 2-5 daysHours:

8:00 am - 5:00 pm Monday - FridaySalary:

To Be Determined Based on Individual Experience#J-18808-Ljbffr