Omnicell
Sr. Project Manager - Service Delivery
Omnicell, Nashville, Indiana, United States, 47448
Job Summary
Do you want to make a meaningful difference in the quality of healthcare? Omnicell is empowering health systems and pharmacies to radically transform the way they manage medications, so they can achieve the vision of the Autonomous Pharmacy. Join us as we build on our powerful combination of advanced automation, predictive intelligence, and expert services to create a safer future for patients—one where medication errors are a thing of the past. You’ll be joining an organization whose culture encourages individual development, rewards intellectual curiosity, and embraces an inclusive environment. Join our growing company and help shape the future at Omnicell!
We are currently seeking a
Sr. Project Manager
to manage key projects with the goal of delivering every project on time, within budget and within scope. The ideal candidate will have excellent interpersonal and communication skills to drive projects efficiently and in an organized manner.
Responsibilities
Ability to project manage customer engagements of moderate complexity across all Omnicell product segments.
Manage project timeline, scope, resources, and revenue forecasting according to the workplan and contractual commitments.
Perform active maintenance and administration of workplan within PSA tooling.
Document and communicate project status to project/customer teams.
Proactively manage project risks/issues and facilitate challenging conversations with customer/leadership.
Report on key financial metrics and deliver measurable performance outcomes.
Delivery of customer risk reviews to internal leadership.
Advanced knowledge in project management methodology, tools, and practices.
Mentor other Project Managers through onboarding, customer relationship management, and project management best practices.
Essential Functions
Leadership:
Adapts to new situations in interacting with different stakeholders. Builds and maintains trusted relationships with key stakeholders. Advanced practice in emotional intelligence; manages emotions, as well as recognizes and influences the emotions of others. High degree of change-agility, flexibility, and adaptability.
Communication:
Illustrates advanced communication in all areas of implementation of the project. Practices advanced facilitation of different meeting types including project kickoff, project status updates, customer account review, and project retrospective.
Influence:
Takes action to influence cross-functional teams, communicates project vision, aligns teams to that vision, and actively manages team culture. Can influence and align customers to project vision. Accepts challenging conversations during presentations or meetings, actively listens and pulls from experience to facilitate collaborative support of the over-arching objective.
Problem Solving:
Manages situations of substantial changes, conflicts and impasses through good relationships and interaction with stakeholders. Successfully navigates tough conversations and utilizes advanced problem-solving techniques with customers, project teams, and cross-functional stakeholders.
Disciplined Execution:
Oversees the delegation of work for indirect reports and establishes a culture of teamwork and cooperation with a diverse team of varying levels of experience and background, while accomplishing the goals of the project.
Basic Qualifications
Bachelor’s degree or equivalent combination of education and experience including a minimum of five years’ project management experience in managing multi-solution, multi-year projects.
Preferred Qualifications
Project Management Professional (PMP) certification.
Master’s degree.
Three years of experience working within healthcare information technology, professional services, or a customer-facing role.
Work Conditions
Minimum 25% travel.
Work across multiple time zones.
Extended hours in front of a computer and using video technology.
Must be willing and able to support work during non-business hours, including weekends and holidays as customer needs dictate.
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Do you want to make a meaningful difference in the quality of healthcare? Omnicell is empowering health systems and pharmacies to radically transform the way they manage medications, so they can achieve the vision of the Autonomous Pharmacy. Join us as we build on our powerful combination of advanced automation, predictive intelligence, and expert services to create a safer future for patients—one where medication errors are a thing of the past. You’ll be joining an organization whose culture encourages individual development, rewards intellectual curiosity, and embraces an inclusive environment. Join our growing company and help shape the future at Omnicell!
We are currently seeking a
Sr. Project Manager
to manage key projects with the goal of delivering every project on time, within budget and within scope. The ideal candidate will have excellent interpersonal and communication skills to drive projects efficiently and in an organized manner.
Responsibilities
Ability to project manage customer engagements of moderate complexity across all Omnicell product segments.
Manage project timeline, scope, resources, and revenue forecasting according to the workplan and contractual commitments.
Perform active maintenance and administration of workplan within PSA tooling.
Document and communicate project status to project/customer teams.
Proactively manage project risks/issues and facilitate challenging conversations with customer/leadership.
Report on key financial metrics and deliver measurable performance outcomes.
Delivery of customer risk reviews to internal leadership.
Advanced knowledge in project management methodology, tools, and practices.
Mentor other Project Managers through onboarding, customer relationship management, and project management best practices.
Essential Functions
Leadership:
Adapts to new situations in interacting with different stakeholders. Builds and maintains trusted relationships with key stakeholders. Advanced practice in emotional intelligence; manages emotions, as well as recognizes and influences the emotions of others. High degree of change-agility, flexibility, and adaptability.
Communication:
Illustrates advanced communication in all areas of implementation of the project. Practices advanced facilitation of different meeting types including project kickoff, project status updates, customer account review, and project retrospective.
Influence:
Takes action to influence cross-functional teams, communicates project vision, aligns teams to that vision, and actively manages team culture. Can influence and align customers to project vision. Accepts challenging conversations during presentations or meetings, actively listens and pulls from experience to facilitate collaborative support of the over-arching objective.
Problem Solving:
Manages situations of substantial changes, conflicts and impasses through good relationships and interaction with stakeholders. Successfully navigates tough conversations and utilizes advanced problem-solving techniques with customers, project teams, and cross-functional stakeholders.
Disciplined Execution:
Oversees the delegation of work for indirect reports and establishes a culture of teamwork and cooperation with a diverse team of varying levels of experience and background, while accomplishing the goals of the project.
Basic Qualifications
Bachelor’s degree or equivalent combination of education and experience including a minimum of five years’ project management experience in managing multi-solution, multi-year projects.
Preferred Qualifications
Project Management Professional (PMP) certification.
Master’s degree.
Three years of experience working within healthcare information technology, professional services, or a customer-facing role.
Work Conditions
Minimum 25% travel.
Work across multiple time zones.
Extended hours in front of a computer and using video technology.
Must be willing and able to support work during non-business hours, including weekends and holidays as customer needs dictate.
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