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SportsMed Physical Therapy

Office Manager

SportsMed Physical Therapy, Danbury, Connecticut, us, 06813


SportsMed Physical Therapy is a leading Physical Therapy Practice in the northeast and we are seeking an Office Manager to join our growing team. We are opening a brand new physical therapy practice in Danbury, CT this fall, and we are seeking a dedicated individual to assist with what is sure to be an incredible launch!Our facilities feature state of the art equipment focused on outpatient sports medicine and orthopedic conditions. Our mission is to make each of our therapy centers a patient friendly and welcoming environment to all clients and visitors. As a member of the SportsMed team, you will be integral in helping us achieve this goal. If you are driven and motivated, with an outgoing and customer focused personality, we would be happy to welcome you to our team.The position:The Office Manager serves as the team leader and is the face of SportsMed. The Office Manager carries out policies set forth by SportsMed and oversees the administrative staff. The Office Manager will also play a role in collaborating with upper management to meet practice goals. This person will also be responsible for handling the daily tasks of our front desk operations. This includes scheduling/rescheduling appointments, communicating with insurance companies to obtain benefit verification and authorization, and ensuring data is entered in an accurate and timely manner. This person also supports the team by striving to meet and exceed office goals.This is a key position allowing the right person great growth opportunities with SportsMed Physical Therapy. Bring your outstanding commitment to customer service and come grow with us!You will:

Responsible for practice operations and business functions including, but not limited to patient scheduling, follow-up, registration, insurance verifications, payment processing, record updating, reporting, inventory, and patient and team satisfaction.Monitor practice performance metrics to ensure continuous improvement of office productivity.Prepare daily and weekly reports for the operations team.Identify strengths and weaknesses within the practice and work through viable solutions to increase office efficiency.Oversee administrative and clinical team members and work together to achieve goals.Evaluate team member performance, give guidance, and participate in disciplinary action.Provide coaching and support to team members, address issues in a timely manner, and communicate both informally and formally through the appropriate channels.Maintain patient records and ensure patient confidentiality.Audit staff timecards to ensure accuracy.You will bring:

A goal-oriented mindset with a strong focus on positive patient outcomes and satisfaction.An ability to work in a fast-paced environment.Multitasking skills.Flexibility.Professional telephone skills.Excellent customer service skills.Well organized with superior time management skills.Attention to detail.Computer skills (EMR Systems, Microsoft Excel, Microsoft Outlook).Focus on quality.Professionalism.Experience working in a physical therapy environment, medical office, or hospitality background with a strong emphasis on customer service.Bilingual Spanish Preferred.What we offer:

Excellent career growth opportunity.Competitive pay based on experience and added value.Medical benefits, life and disability insurance, 401k, PTO, sick time, paid holidays.Pay Rate $50,000 - $55,000 per year.These job responsibilities listed are not designed to cover or be a comprehensive listing of all the responsibilities of the position and required for this job. The responsibilities may change at any time with or without notice.

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