Boundlessfellows
Associate Practice Manager
Boundlessfellows, Lyndhurst, New Jersey, us, 07071
Clover is reinventing health insurance by working to keep people healthier.The Clover Home Care team is responsible for ensuring patients have access to the right care at the right time, in the right setting. We are a group of caring and passionate professionals dedicated to improving the lives of our most vulnerable members by providing in-home primary care, annual wellness visits, supportive care services, behavioral health and community services coordination.As an Associate Practice Manager, you will support the Practice Manager and play a crucial role in overseeing administrative, care coordination, and field support staff to ensure quality and timely patient care. You will help establish, implement, and manage standard workflows and procedures to improve efficiency and effectiveness within the practice.
This role requires travel to our Lyndhurst, New Jersey office.As an Associate Practice Manager you will:Assist in overseeing administrative, care coordination, and field support teams to ensure timely and high-quality patient care.Support the implementation and management of standardized workflows and procedures to enhance operational efficiency and effectiveness.Collaborate closely with the Medical Director and Practice Manager to achieve practice goals and key performance metrics.Work cross-functionally with other departments and teams within Clover to ensure smooth practice operations.Assist in managing staffing, scheduling, training, and performance management for all areas under your responsibility.Participate in individual and team meetings to review progress, identify challenges, and develop strategies to achieve key business goals and metrics.Monitor reports and dashboards to identify trends and uncover opportunities for improvement.Ensure compliance with policies, procedures, regulatory requirements, billing protocols, and medical records administration.Develop and demonstrate expertise with the EMR and other systems to effectively support practice management.Facilitate the resolution of patient issues and concerns.Support the operations of additional home care programs and take on other projects and responsibilities as assigned.Success in this role looks like:In the first 90 days, you'll complete onboarding, understand your responsibilities, assess workflows, and start building strong team relationships while ensuring compliance and addressing immediate issues. By 6 months, your focus will shift to optimizing workflows, managing staff effectively, and achieving key performance indicators (KPIs) for patient care and operational efficiency. Long-term success involves sustaining improvements, leading strategic initiatives, fostering team development, and consistently achieving high patient satisfaction while adapting to changes in healthcare.
You should get in touch if:You hold at least an Associate's degree (a Bachelor’s degree is preferred).You are a Registered Nurse (preferred).You have previous experience in physician practice management or a similar role.You bring 3+ years of healthcare management experience, including oversight of both clinical and administrative teams.You excel in building professional relationships with physicians and other clinical and administrative staff, backed by excellent communication, interpersonal, and management skills.You have excellent organizational abilities and expertise in project management.You are flexible and have a hands-on approach to problem solving and operational tasks.Benefits Overview :
Financial Well-Being : Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.Physical Well-Being : We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.Mental Well-Being : We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.Professional Development : Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunitiesReimbursement for office setup expensesMonthly cell phone & internet stipendRemote-first culture, enabling collaboration with global teamsPaid parental leave for all new parentsAnd much more!About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most. We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#J-18808-Ljbffr
This role requires travel to our Lyndhurst, New Jersey office.As an Associate Practice Manager you will:Assist in overseeing administrative, care coordination, and field support teams to ensure timely and high-quality patient care.Support the implementation and management of standardized workflows and procedures to enhance operational efficiency and effectiveness.Collaborate closely with the Medical Director and Practice Manager to achieve practice goals and key performance metrics.Work cross-functionally with other departments and teams within Clover to ensure smooth practice operations.Assist in managing staffing, scheduling, training, and performance management for all areas under your responsibility.Participate in individual and team meetings to review progress, identify challenges, and develop strategies to achieve key business goals and metrics.Monitor reports and dashboards to identify trends and uncover opportunities for improvement.Ensure compliance with policies, procedures, regulatory requirements, billing protocols, and medical records administration.Develop and demonstrate expertise with the EMR and other systems to effectively support practice management.Facilitate the resolution of patient issues and concerns.Support the operations of additional home care programs and take on other projects and responsibilities as assigned.Success in this role looks like:In the first 90 days, you'll complete onboarding, understand your responsibilities, assess workflows, and start building strong team relationships while ensuring compliance and addressing immediate issues. By 6 months, your focus will shift to optimizing workflows, managing staff effectively, and achieving key performance indicators (KPIs) for patient care and operational efficiency. Long-term success involves sustaining improvements, leading strategic initiatives, fostering team development, and consistently achieving high patient satisfaction while adapting to changes in healthcare.
You should get in touch if:You hold at least an Associate's degree (a Bachelor’s degree is preferred).You are a Registered Nurse (preferred).You have previous experience in physician practice management or a similar role.You bring 3+ years of healthcare management experience, including oversight of both clinical and administrative teams.You excel in building professional relationships with physicians and other clinical and administrative staff, backed by excellent communication, interpersonal, and management skills.You have excellent organizational abilities and expertise in project management.You are flexible and have a hands-on approach to problem solving and operational tasks.Benefits Overview :
Financial Well-Being : Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.Physical Well-Being : We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.Mental Well-Being : We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.Professional Development : Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.Additional Perks:
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunitiesReimbursement for office setup expensesMonthly cell phone & internet stipendRemote-first culture, enabling collaboration with global teamsPaid parental leave for all new parentsAnd much more!About Clover:
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most. We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare. From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.
#J-18808-Ljbffr