Logo
The Country Club of Birmingham

The Country Club of Birmingham Assistant General Manager

The Country Club of Birmingham, Birmingham, Alabama, United States, 35275


Job Title:

The Country Club of Birmingham Assistant General ManagerASSISTANT GENERAL MANAGER PROFILE:THE COUNTRY CLUB OF BIRMINGHAMBIRMINGHAM, ALTHE ASSISTANT GENERAL MANAGER OPPORTUNITY AT THE COUNTRY CLUB OF BIRMINGHAMThe Assistant General Manager (AGM) role at the Country Club of Birmingham (CCB) is a tremendous opportunity to join one of the elite clubs in America and become part of an especially high-performing and innovative team of professionals. With high membership satisfaction, CCB enjoys a lengthy wait list for membership and is looking for a dynamic, proactive, professional, highly ‘front facing’ and interactive leader who will inspire the team to continue to elevate both member and staff experiences for this multi-generational, totally family-centric Club celebrating its 125th year of existence.

Working with a highly regarded GM/COO and a group of long-tenured senior staff, the successful new AGM will be fully exposed to and lead a busy, fully-amenitized operation and will have the opportunity to hone his/her skills in preparation for taking on a top role of his/her own in the future.

ASSISTANT GENERAL MANAGER POSITION OVERVIEWThe Assistant General Manager (AGM) at The Country Club of Birmingham (CCB) has full responsibility for all operational and functional areas of the clubhouse, effectively managing all resources, both operating and capital budgets, and reporting to the GM/COO. He/She is expected to be a representative of modern and innovative management, with the best service and member experience practices, and always composed while promoting an exceedingly positive, engaging, responsive, and highly competent service culture in all operations.

The AGM must be an active and enthusiastic collaborator, working very closely with the GM/COO, who is actively involved with the team and its development. The successful new AGM at CCB must possess especially strong skills in “mentoring” and “holding accountable” direct reports and a group of meaningfully engaged and well-regarded employees who are looking for that type of leadership as well. Being especially adept at building relationships with the entire team and members alike is a critical success factor, as is understanding and exemplifying “Southern hospitality and graciousness.” Additionally important is having an “authentic, genuine style” as well as being naturally “competitive” in the sense that one is not satisfied that there isn’t a better way of doing things and having a fun and positively competitive style with the team.

Direct reports of the AGM are the Executive Chef, Food & Beverage Director, Director of Special Events, Director of Facility Maintenance, Director of Aquatics, Director of Family Services, Front Desk, and Director of Custodial Operations. Active leadership with the House, Youth Activities, and Wellness Committees in addition to others as directed by the GM/COO, as well as indirect responsibility for Finance and participation in Board meetings, as is leading other functional areas and leaders in the absence of the GM/COO.

CANDIDATE QUALIFICATIONSIdeally, a minimum of six years of progressive leadership experience in (strongly preferred) a private member-owned country club, with significant, multi-dimensional operations.Having an unblemished and positive career tracking for this top-performing club AGM role is essential.EDUCATIONAL AND CERTIFICATION QUALIFICATIONS

A bachelor’s degree is preferred with a focus on Hospitality Management.In lieu of the degree, substantial private club or hospitality experience will be considered.Industry certifications such as CCM are encouraged but not required.SALARY AND BENEFITSSalary is open and commensurate with qualifications and experience. The club offers an excellent bonus and benefits package, including association membership.

INSTRUCTIONS ON HOW TO APPLYPlease upload your resume and cover letter in that order using the link below. You should have your documents fully prepared to be attached when prompted for them during the online application process. Please be sure your image is not present on your resume or cover letter; that should be used on your LinkedIn Profile.

IMPORTANT:

Save your resume and letter in the following manner:“Last Name, First Name - Resume” &“Last Name, First Name - Cover Letter – CC Birmingham”(These documents should be in Word or PDF format)

If you have any questions, please email Patty Sprankle: patty@kkandw.com#J-18808-Ljbffr