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Bristol Farms

Wine - Manager

Bristol Farms, California, Missouri, United States, 65018


001 Rolling Hills - Bristol Farms, Rolling Hills, California, United States of AmericaJob Description

Posted Tuesday, July 2, 2024 at 10:00 AM | Expired Wednesday, July 17, 2024 at 9:59 AMWho Is Bristol Farms?Since opening our first market in Rolling Hills, CA, Bristol Farms has brought people together around a love for cooking and sharing delicious food. We have worked to create a community of curious foodies - people who enjoy exploring the aisles and discovering new and exciting ingredients. We know that in order to achieve this goal, we must provide the freshest, highest-quality, locally sourced meat, seafood, and produce, complement it with an awesome array of groceries in each aisle, and create an extraordinary experience for every guest.To create that experience, we rely on our amazing team members and leaders to provide extraordinary service; and to create a fun, interactive, and engaging environment where we invite the guests to participate in the experience.We seek out team members who not only enjoy food but are passionate about it. Team Members who thrive in a fast-paced environment and can still maintain a calm demeanor, who have a positive attitude, and who work well in a team environment. People who are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where they work. We look for team members who can connect with people and reach a level of hospitality that exceeds guests' expectations.Ingredients You'll Bring to the TableYou love food and can create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests' expectations. You are warm, outgoing, authentically amazing, and want to be inspired, challenged, and proud of where you work. You embody a spirit of entrepreneurship and mutual respect. You approach every situation with a YES! attitude and seek to find a solution to all opportunities that arise.Job Title: Wine ManagerDepartment: Wine and SpiritsReports To: Store DirectorFLSA Status: Non-exemptSummaryThis is a management position. The Wine Manager will have the necessary confidence, commitment, and motivation to move his/her staff and his/herself towards success. Key personality and character traits needed to accomplish this are: patience, good listening skills, observant, perceptive, supportive, decisive, flexible, analytical, consistent, progressive, and coach. Since this is a customer-service oriented and teacher position, the Wine Manager must also be smooth tempered and possess excellent people skills. Due to Bristol Farms’ goals and structure, the Wine Manager should also be open to growth and expansion.Essential Duties and ResponsibilitiesKeep inventory and order wine/liquor/spirits to replenish stock.Maintain department to Bristol Farms standards in cleanliness and order.Discuss wines with customers and assist with wine selection.Maintain and build customer relations and encourage return business.Practice, promote, and instill appropriate customer service as well as work ethic.Routinely replenish inventory on authorized racks, stacks, or shelving.Under the direction of the Store Director, resolve customer complaints in such a manner as to ensure customer satisfaction.Responsible for the training and overall supervision and direction of employees in the Wine Department on an on-going basis.Under the direction of the Director of Wine and Spirits, merchandise product on the sales floor.Responsible for accurately processing warehoused and direct store deliveries.Maintain price integrity.Maintain the appropriate profit margin in accordance to the approved pre-set budget.Responsible for daily and weekly logging of invoices.Manages and assures proper displaying and selling of all Liquor products.Engages and coaches others in suggestive selling techniques.Responsible for monthly inventory.Responsible for implementing and maintaining all marketing programs.Responsible for communication with the Store Director and Director of Wine and Spirits on pertinent issues.Responsible for communication with all Wine Department employees.Responsible for using the tools provided by management to ensure the success of the department.Responsible for enforcing company policies.Responsible for entire Wine Department in serving customers with excellent service.Conducts accident investigations and completes paperwork within accordance to Cal Osha SB-198.Leads by example; models correct behavior and adherence to company policies and procedures.At all times, meets and exceeds Bristol Farms standards in service, quality, and cleanliness.Supervisory ResponsibilitiesThe Wine Manager manages 1-4 employees in the Wine Department. Is responsible for the overall direction, coordination, and evaluation of this unit. Responsibilities include assisting the Director of Wine and Spirits and Store Director with interviewing; hiring training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Education and/or ExperienceHigh School diploma or general education degree (GED); one to two years related experience and/or training; or equivalent combination of education and experience.Language SkillsAbility to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers, or employees of Bristol Farms.Mathematical SkillsAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.Reasoning AbilitiesAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to resolve conflicts in such a manner to create a win-win situation.Knowledge of EnglishThis is a customer service driven position. The candidate must have the ability to speak, read and understand English.Physical DemandsWhile performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger; handle, or feel objects, tools, or controls. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds.Why You’ll Love Working at Bristol Farms:Amazing earning potential, paid weekly!A values-based culture that will engage and empower your growth and development.A strong training program that will build your restaurant and guest service skills.Opportunity for growth within our family of brands.Benefits available – Including medical, dental, vision, and 401K.Numerous scholarship opportunities available to full & part-time team members.20% discount at all Bristol Farms and Lazy Acres locations.$60 credit to Shoes for Crews every 6 months of employment.

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