Planet Fitness
Floating Assistant General Manager - Monroeville
Planet Fitness, Monroeville, Pennsylvania, United States, 15146
Location:
Monroeville, 3813 William Penn Highway, Monroeville, PA 15146, United States of AmericaPay:
$16.50It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Job Summary
As an integral member of our team, the Floating Assistant Manager will be responsible for assisting in the oversight of their region’s club operations to ensure an exceptional “Judgement Free” member experience.This position will report directly to the Area Director and will work closely with Area Leadership to build a positive and enthusiastic team atmosphere as well as a financially successful club. The Area Director will create schedules for the Floating AGM two weeks in advance, based on business needs. However, the Floating AGM will need to have flexibility to make adjustments to meet club staffing requirements, including covering overnight and weekend shifts.Essential Duties and Responsibilities
Work closely with the Area Director to determine which club in the region requires assistance on a day-to-day basis.Travel to a majority of clubs within the region.Assist in recruiting, hiring, training, and developing a high-performing staff consisting of Member Service Representatives, Overnight Lead, and Trainers.Maintain a welcoming atmosphere for all members, prospective members, and guests, ensuring staff follows superior customer service guidelines.Provide backup support to the Club Manager as needed.Schedule and supervise staff to ensure all shifts are regularly covered.Ensure staff provides exceptional customer service at all times.Assist in resolving or escalating employee issues or concerns.Assist in administration and processing of all weekly employee payroll as needed.Lead by example with involvement in all front desk related activities.Greet members and guests, providing exceptional customer service.Answer phones in a friendly manner and assist callers with various questions.Check members into the system, tour and sign up new members, log amenities, and communicate updates or events to members and guests.Facilitate all member requests and help to resolve any member issues and questions.Oversee cleanliness and maintenance of the club.Participate in regular facility cleaning and club upkeep.Ensure the safety of employees, members, and club property.Order supplies using the specific budget based on club requirements.Track various statistics and reports on a weekly, monthly, and annual basis.Manage marketing efforts to ensure all staff are aware and trained on all marketing promotions.Make daily bank deposits as needed.Other duties as assigned based on club needs.Qualifications/Requirements
Must be 18 years of age or older and have a high school diploma/GED equivalent required.Note to Applicants:
We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group.Taymax Group is an equal opportunity employer in the terms and conditions of employment. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives.Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
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Monroeville, 3813 William Penn Highway, Monroeville, PA 15146, United States of AmericaPay:
$16.50It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Job Summary
As an integral member of our team, the Floating Assistant Manager will be responsible for assisting in the oversight of their region’s club operations to ensure an exceptional “Judgement Free” member experience.This position will report directly to the Area Director and will work closely with Area Leadership to build a positive and enthusiastic team atmosphere as well as a financially successful club. The Area Director will create schedules for the Floating AGM two weeks in advance, based on business needs. However, the Floating AGM will need to have flexibility to make adjustments to meet club staffing requirements, including covering overnight and weekend shifts.Essential Duties and Responsibilities
Work closely with the Area Director to determine which club in the region requires assistance on a day-to-day basis.Travel to a majority of clubs within the region.Assist in recruiting, hiring, training, and developing a high-performing staff consisting of Member Service Representatives, Overnight Lead, and Trainers.Maintain a welcoming atmosphere for all members, prospective members, and guests, ensuring staff follows superior customer service guidelines.Provide backup support to the Club Manager as needed.Schedule and supervise staff to ensure all shifts are regularly covered.Ensure staff provides exceptional customer service at all times.Assist in resolving or escalating employee issues or concerns.Assist in administration and processing of all weekly employee payroll as needed.Lead by example with involvement in all front desk related activities.Greet members and guests, providing exceptional customer service.Answer phones in a friendly manner and assist callers with various questions.Check members into the system, tour and sign up new members, log amenities, and communicate updates or events to members and guests.Facilitate all member requests and help to resolve any member issues and questions.Oversee cleanliness and maintenance of the club.Participate in regular facility cleaning and club upkeep.Ensure the safety of employees, members, and club property.Order supplies using the specific budget based on club requirements.Track various statistics and reports on a weekly, monthly, and annual basis.Manage marketing efforts to ensure all staff are aware and trained on all marketing promotions.Make daily bank deposits as needed.Other duties as assigned based on club needs.Qualifications/Requirements
Must be 18 years of age or older and have a high school diploma/GED equivalent required.Note to Applicants:
We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver’s license number) as part of the initial application process.NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group.Taymax Group is an equal opportunity employer in the terms and conditions of employment. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives.Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.
#J-18808-Ljbffr