City of New York
Human Resources Quality Assurance Manager
City of New York, Suffolk, Virginia, United States, 23437
The NYC Department of Probation (DOP) is a world leader in working creatively and effectively engaging with people under court-mandated community supervision. Through innovative partnerships with people and organizations throughout New York City, DOP provides opportunities for those on probation to access services and opportunities that positively impact their life trajectory. Following the best current data on “what works,” staff at DOP engage in meaningful relationships with those on probation to enhance community safety and decrease recidivism.
The Department of Probation is recruiting (1) one Administrative Staff Analyst NM I to function as a Human Resources (HR) Quality Assurance Manager. Under the direction of the Assistant Commissioner of HR and Labor Relations, with very wide latitude for independent judgment and initiative the HR Quality Assurance Manager will:
Manage all recruitment data control for OMB submissions, approvals and pending actions as well as track all personnel actions for the Department of Probations and submit NYCAPS error tickets as needed.Serve as the point of contact for all OMB requests for justification and follow ups as needed. Liaise with the OMB Task Force for review and approval of all new hire personnel actions.Ensure that personnel transactions and records are updated and accurate. Serve as a principal resource to key executive staff within the assigned area of responsibility.Assist the Assistant Commissioner with both short and long-range planning for staffing needs to meet their operational goals and objectives within headcount and budgetary constraints.Respond to difficult and sensitive programmatic staff inquiries and complaints and assist with resolutions and alternative recommendations.Oversee the maintenance of the department organizational charts as well as keep track of agency staff attrition.Assist with special projects as needed.
Minimum Qualifications1. A master’s degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area; or2. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) and three years of satisfactory full-time professional experience in the areas described in “1” above.
Preferred SkillsDetail-oriented & high-level organizational skills.The ability to exercise independent judgment & manage multiple priorities.Ability to communicate effectively in verbal and written form.Expertise in Excel, Word, PowerPoint, and other Microsoft programs.Ability to compile reports and prepare presentations.
55a ProgramThis position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan ForgivenessAs a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency RequirementNew York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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The Department of Probation is recruiting (1) one Administrative Staff Analyst NM I to function as a Human Resources (HR) Quality Assurance Manager. Under the direction of the Assistant Commissioner of HR and Labor Relations, with very wide latitude for independent judgment and initiative the HR Quality Assurance Manager will:
Manage all recruitment data control for OMB submissions, approvals and pending actions as well as track all personnel actions for the Department of Probations and submit NYCAPS error tickets as needed.Serve as the point of contact for all OMB requests for justification and follow ups as needed. Liaise with the OMB Task Force for review and approval of all new hire personnel actions.Ensure that personnel transactions and records are updated and accurate. Serve as a principal resource to key executive staff within the assigned area of responsibility.Assist the Assistant Commissioner with both short and long-range planning for staffing needs to meet their operational goals and objectives within headcount and budgetary constraints.Respond to difficult and sensitive programmatic staff inquiries and complaints and assist with resolutions and alternative recommendations.Oversee the maintenance of the department organizational charts as well as keep track of agency staff attrition.Assist with special projects as needed.
Minimum Qualifications1. A master’s degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) in economics, finance, accounting, business or public administration, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies or a closely related field, and one year of satisfactory full-time professional experience in one or a combination of the following: working with the budget of a large public or private concern in budget administration, accounting, economic or financial administration, or fiscal or economic research; or in management or methods analysis, operations research, organizational research or program evaluation; or in personnel or public administration, recruitment, position classification, personnel relations, labor relations, employee benefits, staff development, employment program planning/administration, labor market research, economic planning, social services program planning/evaluation, or fiscal management; or in a related area; or2. A baccalaureate degree from an accredited college or university, accredited by regional, national, professional or specialized agencies recognized as accrediting bodies by the U.S. Secretary of Education and the Council for Higher Education Accreditation (CHEA) and three years of satisfactory full-time professional experience in the areas described in “1” above.
Preferred SkillsDetail-oriented & high-level organizational skills.The ability to exercise independent judgment & manage multiple priorities.Ability to communicate effectively in verbal and written form.Expertise in Excel, Word, PowerPoint, and other Microsoft programs.Ability to compile reports and prepare presentations.
55a ProgramThis position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan ForgivenessAs a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency RequirementNew York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional InformationThe City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
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