Membership Coordinator

ABOUT USRealm Cellars is one of the most electrifying domaines in Napa Valley today, a rare example of a modern Napa Valley winery that has bootstrapped its way to success through determination, resilience and a relentless focus on quality winegrowing. Established in 2002 and revitalized in 2012 by owner Scott Becker and winemaker Benoit Touquette, Realm transformed from a nearly bankrupt virtual brand to an established winery in the Stags Leap District with two vineyards comprising 50 acres. With its two estate properties and access to a number of the finest vineyards throughout the appellation, Realm makes some of the most sought-after wines in Napa Valley. Successful but never satisfied, Realm’s passionate team is pushing ahead in its relentless quest to secure an enduring place among the icons of the wine world. The best is yet to come.SUMMARYThe Membership Coordinator is responsible for representing Realm with a high level of professionalism and understanding of Realm’s identity while executing the daily winery communication. Primary responsibilities include one of the most precious things we do at Realm: correspondence with DTC and trade partners through phone, SMS, and email. This role will also strongly support the release campaigns, Realm X experiences, fulfillment, logistics, and inventory operations. Other duties include maintaining accurate data within the CRM, participation in regular system enhancement planning sessions, troubleshooting system and customer service issues, and SOP documentation for internal and external user experiences.

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