Hand & Stone - FGG Spas
Assistant General Manager Langhorne
Hand & Stone - FGG Spas, Langhorne, Pennsylvania, United States,
Benefits:
401(k)
401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
About the Role:
Hand & Stone Massage and Facial Spa Langhorne, located at 512 Oxford Valley Rd, Langhorne, PA 19047, is searching for a rock star Assistant Spa Manager! Our ideal candidate has 1–3 years of leadership experience, is responsible, driven, and has a passion for driving performance amongst their team. We are looking for someone interested in a long-term role with tremendous opportunity for professional growth. Prior spa industry experience or membership-driven sales experience is a plus but not a requirement for consideration.
Responsibilities:
Provide excellent customer service and experiences to all guests and members.
Maintain personal sales performance, meeting or exceeding expectations.
Oversee and manage daily operations of the front desk.
Assist General Manager in managing sales performance by driving key metrics.
Assist in the recruiting, hiring, onboarding, and training process.
Train, monitor, and coach performance.
Membership education and sales - including sales goals and incentives.
Passionately promote products and services.
Administrative duties in conjunction with the General Manager including reporting, cash handling, etc.
Role Requirements:
Passion for communicating with people and providing excellent service.
Capability to work flexible hours including nights, weekends, and some holidays.
Ability to occasionally travel for training sessions, conferences, meetings with clients, or other business-related activities.
Excellent verbal and written communication skills.
A fast learner, with a positive attitude.
Comfortable in a fast-paced, high-volume environment.
Computer proficiency; knowledge of retail/appointment booking computer systems is a plus.
A strong team player with the ability to work independently under minimal supervision.
Exceptional organizational skills, including attention to detail and multitasking.
Critical thinking skills, including customer conflict resolution.
Compensation Package:
We offer a competitive compensation package designed to reward your contributions and drive your success:
Base Salary:
Enjoy a base hourly rate ranging from $16-$18, tailored to reflect your experience and skills.
Bonus:
You'll have the opportunity to earn monthly performance bonuses, with the average bonus ranging from $300 to $400 per month, based on individual and team achievements.
Commission:
Benefit from our uncapped commission structure, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $1-$2 per hour in commission.
Total Average Earnings:
With our competitive base rate, lucrative bonuses, and uncapped commission structure, our Assistant Managers typically earn an average total annual compensation ranging from $35,000 to $44,000, depending on individual performance.
About FGG Spa, LLC:
FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 58 locations across 8 states. We have locations in New Jersey, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, Tennessee, and Florida. The size of our organization allows us to offer benefits that other family-owned businesses are not able to provide to their teams, but at the core of our company and our company culture, we are still a family-owned operation. We are in the people business, and our people come first!
We can’t wait to meet you!
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day-to-day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
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401(k)
401(k) matching
Bonus based on performance
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
About the Role:
Hand & Stone Massage and Facial Spa Langhorne, located at 512 Oxford Valley Rd, Langhorne, PA 19047, is searching for a rock star Assistant Spa Manager! Our ideal candidate has 1–3 years of leadership experience, is responsible, driven, and has a passion for driving performance amongst their team. We are looking for someone interested in a long-term role with tremendous opportunity for professional growth. Prior spa industry experience or membership-driven sales experience is a plus but not a requirement for consideration.
Responsibilities:
Provide excellent customer service and experiences to all guests and members.
Maintain personal sales performance, meeting or exceeding expectations.
Oversee and manage daily operations of the front desk.
Assist General Manager in managing sales performance by driving key metrics.
Assist in the recruiting, hiring, onboarding, and training process.
Train, monitor, and coach performance.
Membership education and sales - including sales goals and incentives.
Passionately promote products and services.
Administrative duties in conjunction with the General Manager including reporting, cash handling, etc.
Role Requirements:
Passion for communicating with people and providing excellent service.
Capability to work flexible hours including nights, weekends, and some holidays.
Ability to occasionally travel for training sessions, conferences, meetings with clients, or other business-related activities.
Excellent verbal and written communication skills.
A fast learner, with a positive attitude.
Comfortable in a fast-paced, high-volume environment.
Computer proficiency; knowledge of retail/appointment booking computer systems is a plus.
A strong team player with the ability to work independently under minimal supervision.
Exceptional organizational skills, including attention to detail and multitasking.
Critical thinking skills, including customer conflict resolution.
Compensation Package:
We offer a competitive compensation package designed to reward your contributions and drive your success:
Base Salary:
Enjoy a base hourly rate ranging from $16-$18, tailored to reflect your experience and skills.
Bonus:
You'll have the opportunity to earn monthly performance bonuses, with the average bonus ranging from $300 to $400 per month, based on individual and team achievements.
Commission:
Benefit from our uncapped commission structure, providing substantial earning potential based on your sales performance. Our top performers typically earn an additional $1-$2 per hour in commission.
Total Average Earnings:
With our competitive base rate, lucrative bonuses, and uncapped commission structure, our Assistant Managers typically earn an average total annual compensation ranging from $35,000 to $44,000, depending on individual performance.
About FGG Spa, LLC:
FGG Spa, LLC is a growth-focused franchisee of Hand & Stone Massage and Facial Spa, currently operating more than 58 locations across 8 states. We have locations in New Jersey, Pennsylvania, Delaware, Maryland, Virginia, North Carolina, Tennessee, and Florida. The size of our organization allows us to offer benefits that other family-owned businesses are not able to provide to their teams, but at the core of our company and our company culture, we are still a family-owned operation. We are in the people business, and our people come first!
We can’t wait to meet you!
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day-to-day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
#J-18808-Ljbffr