Concord Hospitality Enterprises
Front Desk Supervisor
Concord Hospitality Enterprises, Camden, New Jersey, United States, 08100
Description
We are hiring a Front Desk Supervisor!We are looking for associates and leaders who have a passion for serving others! As the Front Desk Supervisor, you will lead a cohesive team focused on providing excellent service while maintaining all brand and Concord standards. Your role is key to the overall experience our guests will have. If you enjoy engaging with others, leading a team, and have a winning personality with a high sense of responsibility, this role is perfect for you!Responsibilities:Provide the highest quality of service to customers at all times.Check guests in and out efficiently and in a friendly manner.Handle guest mail and messages per established procedures.Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies.Take reservation requests efficiently.Answer switchboard in accordance with standards of proper telephone etiquette.Block rooms and handle special requests.Monitor room availability and offer AGM and GM assistance in yield management and restrictions.Handle safe deposits by guests per established procedures.Keep lobby and desk area clean and presentable.Have a thorough knowledge of emergency and security procedures.Benefits (Full-Time Associates only):We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefits package, which includes medical/dental/vision plans, life insurance, short-term/long-term disability options, 401K options, tuition assistance, discounted room rates at Concord-managed hotels, plus training & development and career advancement opportunities.Why Concord?Our culture is based on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates. At Concord, you can enjoy a culture where you are valued. Utilize your hospitality talents with a company that cares about you and your development.If you take pride in your work and want to exceed our guests’ expectations, we want you to contact us now!If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V and maintain a drug-free workplace.Qualifications
Front Desk Supervisor
#J-18808-Ljbffr
We are hiring a Front Desk Supervisor!We are looking for associates and leaders who have a passion for serving others! As the Front Desk Supervisor, you will lead a cohesive team focused on providing excellent service while maintaining all brand and Concord standards. Your role is key to the overall experience our guests will have. If you enjoy engaging with others, leading a team, and have a winning personality with a high sense of responsibility, this role is perfect for you!Responsibilities:Provide the highest quality of service to customers at all times.Check guests in and out efficiently and in a friendly manner.Handle guest mail and messages per established procedures.Develop a thorough knowledge of hotel staff, room locations, room rates, amenities, and selling strategies.Take reservation requests efficiently.Answer switchboard in accordance with standards of proper telephone etiquette.Block rooms and handle special requests.Monitor room availability and offer AGM and GM assistance in yield management and restrictions.Handle safe deposits by guests per established procedures.Keep lobby and desk area clean and presentable.Have a thorough knowledge of emergency and security procedures.Benefits (Full-Time Associates only):We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefits package, which includes medical/dental/vision plans, life insurance, short-term/long-term disability options, 401K options, tuition assistance, discounted room rates at Concord-managed hotels, plus training & development and career advancement opportunities.Why Concord?Our culture is based on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates. At Concord, you can enjoy a culture where you are valued. Utilize your hospitality talents with a company that cares about you and your development.If you take pride in your work and want to exceed our guests’ expectations, we want you to contact us now!If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer. We are proud to be an EEO employer M/F/D/V and maintain a drug-free workplace.Qualifications
Front Desk Supervisor
#J-18808-Ljbffr