Stbank
Loan Servicing Specialist I
Stbank, Indiana, Pennsylvania, us, 15705
Loan Servicing Specialist I
Location:
355 North Fifth Street; Indiana, PA 15701Work Days and Expected Hours:
Monday - Friday: 8:00 AM to 5:00 PM (Additional hours as necessary to meet the objectives of the department)Function:
Provides internal and external customer service in a centralized Loan Servicing Center and performs various administrative and clerical duties in support of the operation of the Loan Systems Department (Insurance/Escrow processing, Credit Insurance Servicing).Duties and Responsibilities:Will perform some of the following functions for the servicing of loans:
Credit Insurance/ Debt Cancellation Servicing:
Assists customers with claimsProcessing PaymentsAssists customers with issues that ariseAssists S&T Bank Accounting Department with monthly reconcilements of new and current business
PMI Servicing:
Processing monthly payments to ServicersAssists customers with the cancellation process
FNMA Processing:
Daily reporting of Monthly and Biweekly payments using SURFDaily Cash Remittance using SURFLoading Participations on all New FNMA Loans Sold
Escrow Servicing:
Assists with the Semi-Annual Tax payment Processing including preparing tax bills to be paid and paying tax bills before the Discount DatePays Annual Hazard and Flood Insurance paymentsAssists with daily reports that monitor new escrows loaded to the system and escrows from paid off loansAssists customers with various escrow issues and questionsHas a general understanding of the Annual Escrow Analysis process and can assist customers with general questions
Performs general account maintenance such as billing adjustments, payment schedules, etc. related to Credit Insurance, PMI, and EscrowResearches and resolves questions for both internal & external customersMaintains a good working relationship with all bank employees. Demonstrates the ability to work independently. Works as a team player to contribute to the success of the department and in turn the organization.Assumes additional duties as required.
Physical Demands:
Utilizes fingers and manual dexterity skills for typing, filing, and data entry on a frequent basis up to 95% of the business day. Possess the ability to focus visually at a close distance of 18”-20” for a period of up to 85% of the business day. Must be able to occasionally lift and/or move up to 20 lbs, stand, walk, and reach with hand and/or arm throughout the business day. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Education:
Requires a high school diploma or equivalent basic academic education.Experience:
One to two years general experience.Salary Range:
$15.00 - $19.23
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Location:
355 North Fifth Street; Indiana, PA 15701Work Days and Expected Hours:
Monday - Friday: 8:00 AM to 5:00 PM (Additional hours as necessary to meet the objectives of the department)Function:
Provides internal and external customer service in a centralized Loan Servicing Center and performs various administrative and clerical duties in support of the operation of the Loan Systems Department (Insurance/Escrow processing, Credit Insurance Servicing).Duties and Responsibilities:Will perform some of the following functions for the servicing of loans:
Credit Insurance/ Debt Cancellation Servicing:
Assists customers with claimsProcessing PaymentsAssists customers with issues that ariseAssists S&T Bank Accounting Department with monthly reconcilements of new and current business
PMI Servicing:
Processing monthly payments to ServicersAssists customers with the cancellation process
FNMA Processing:
Daily reporting of Monthly and Biweekly payments using SURFDaily Cash Remittance using SURFLoading Participations on all New FNMA Loans Sold
Escrow Servicing:
Assists with the Semi-Annual Tax payment Processing including preparing tax bills to be paid and paying tax bills before the Discount DatePays Annual Hazard and Flood Insurance paymentsAssists with daily reports that monitor new escrows loaded to the system and escrows from paid off loansAssists customers with various escrow issues and questionsHas a general understanding of the Annual Escrow Analysis process and can assist customers with general questions
Performs general account maintenance such as billing adjustments, payment schedules, etc. related to Credit Insurance, PMI, and EscrowResearches and resolves questions for both internal & external customersMaintains a good working relationship with all bank employees. Demonstrates the ability to work independently. Works as a team player to contribute to the success of the department and in turn the organization.Assumes additional duties as required.
Physical Demands:
Utilizes fingers and manual dexterity skills for typing, filing, and data entry on a frequent basis up to 95% of the business day. Possess the ability to focus visually at a close distance of 18”-20” for a period of up to 85% of the business day. Must be able to occasionally lift and/or move up to 20 lbs, stand, walk, and reach with hand and/or arm throughout the business day. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.Education:
Requires a high school diploma or equivalent basic academic education.Experience:
One to two years general experience.Salary Range:
$15.00 - $19.23
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